If you back up to Google Drive, then you may wish to double-check that your backups are running fine since updating to UpdraftPlus 1.9.4 or later (i.e. check they are there, in your Google Drive – or check your daily report email to see that it says all is well). A few users have all had the same issue: when they set up their Google Drive access, they missed out step 2 of the setup instructions, “Activate the Drive API”. i.e. They did not configure the Drive API to be enabled in their Google account.

This, previous to UpdraftPlus 1.9.4, still worked. Up until then, UpdraftPlus was using an older Google API – one that Google have deprecated, and will stop working in April 2015 (according to Google’s current timetable). Now that we use the current, recommended Google API, this step is essential. This step to enable the Drive API has always been in the setup instructions, which meant that if you didn’t skip that step, then you were future-proofed… but if you did skip it, then you may find that your backups will not be arriving in your Google Drive until you do so. (We’ve also seen one user who accidentally enabled “Drive SDK” instead of “Drive API” and as a result hit this issue – again, if you followed the instructions, it mentions this: “Note: that was Drive API, not Drive SDK.)”.

If you have any questions specifically about this, please do comment on this blog post… that’s a better option that filing a support request, because then other users will be able to see your questions and their answers.

If you are configured to receive email reports on your backups, and these state that there are no problems – then you are not having this issue, and you shouldn’t need to check anything else. And of course, if the backups are in your Google Drive, then that is all you need to check. If you are hunting for where that “Drive API” setting is, then it’s in your Google API console – https://code.google.com/apis/console/ – under the UpdraftPlus project that you created.

David Anderson (lead developer, founder, UpdraftPlus)

 

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