If you use Bitcasa for cloud backups, then note that you must, within the next 2 weeks or so, login to Bitcasa and press some buttons – otherwise they will delete all your existing stored data (not just UpdraftPlus backups, but anything else you had there).

To get the full information, read the following FAQ on Bitcasa’s site: https://support.bitcasa.com/hc/en-us/articles/203936983

Note… for any support related to this issue, you’ll need to talk to Bitcasa – we’re just passing this on as a “community service announcement”. As previously noted, it won’t be possible to send any new backups to Bitcasa at all after 15th November 2014 – so you’ll want to reconfigure your sites to use a different cloud storage provider by then. But even if you’ve done that, you’ll still want to act now to preserve your existing backup sets.

Sadly, Bitcasa have been a major disappointment to us and others, with their ever-changing setups, and very short notice periods, or no notice at all for some things. This kind of FAQ makes us shake our head in wonder again at what they’re thinking:

Why is there such a tight deadline? Why not more time? We feel like we are giving users a fair amount of time. Our priority is to get people on to the new system as soon as possible so they can start benefiting from the new performance and security enhancements that it offers. We are communicating heavily with our users, sending information and reminders to ensure they don’t forget to make the switch before the deadline.

David Anderson (founder, lead developer, UpdraftPlus)

UpdraftPlus 1.9.31 is now available as an update for paying users. The main reason for this unscheduled release was to prevent the display of notices from PHP when performing a site migration. (The notices didn’t affect the success of a migration, but might make you think there was a problem).We’ve also taken the opportunity to add in 3 other small tweaks – support for Amazon’s newly announced Frankfurt region for their S3 storage cloud, a warning message for Bitcasa users (Bitcasa are closing down API access to their consumer product shortly, so you will need to find another storage provider), and a work-around for a bug in a very ancient version of PHP (5.2.6, from May 2008 – which WordPress still supports, and hence so does UpdraftPlus).

David Anderson (lead developer, founder, UpdraftPlus)

UpdraftPlus 1.9.30 is in process of being unleashed upon the world.

This release contains…

  • a new feature for Premium users to label their backups (see: http://updraftplus.com/labels-backups/)
  • a lot of small tweaks for usability
  • a handful of small bug fixes
  • a new Farsi (Persian, fa_IR) translation – thanks to Jamshidpour, Ashkan Ghadimi, Mohammad (2online4.ir) and Nasiri Amirreza
  • a new, prettier log file viewer
  • the capability (Premium users) to restore database backups created by the BackupWordPress plugin (other backups from that plugin were already handled, so now UpdraftPlus can handle them all)

So, there’s nothing earth-shattering in there; but another month’s worth of incremental improvements that, we believe, make this our best UpdraftPlus yet. We recommend updating to everyone. The update should begin to appear in your WordPress dashboard in the next 48 hours. (As ever, premium users should only update their plugins whilst they are active).

Not yet upgraded to UpdraftPlus Premium, our flagship product? Please do take a look – it’s the best version of WordPress’s most popular backup plugin (and we have the stats to prove it, which we’ll get round to blogging on soon, all being well!).

David Anderson (founder, lead developer, UpdraftPlus)

One occasionally requested feature has been the capability to enter your own label for a manual backup, before creating it. Not everyone can remember the time when they took a backup. Adding your own text would allow you to remember more easily.

We’ve added this feature to our development version of UpdraftPlus. It will be available to all UpdraftPlus Premium users in the next release. Here are a couple of screenshots:

1. Adding a label for your backup:

Setting a label for your backup

 

2. Seeing your backup labels in the list of available backups:

Viewing your backups with their labels

David Anderson (founder, lead developer, UpdraftPlus)

 

Thanks to the great efforts of Augustin-Mihai Mufturel and Teodor Muraru, UpdraftPlus is now available in Română, i.e. Romanian (locale: ro_RO).

We’ve added their translation to the current release, 1.9.26. If you already installed it (it was released only yesterday), then you can get it by de-installing and re-installing… the fresh download will contain it.

UpdraftPlus currently has 100%-completed translations in Portuguese (Portugal), Romanian, Swedish, Russian, Dutch, Czech, Turkish, Greek and Italian, and above 90% in Portuguese (Brazilian), German, Tagalog, Spanish and English. There’s room for plenty more – if you want to make UpdraftPlus available in your mother tongue, then please just drop us a line at contact at updraftplus dot com. (For general support issues, please instead use our support resources).

David Anderson (founder, lead developer, UpdraftPlus)

UpdraftPlus 1.9.26 is being released today.

The reason for this release is because a very small number of users have not been successful in connecting to Amazon S3, due to SSL certificate validation failures.

We were able to investigate the cause of these failures, and found that:

  • Some Amazon S3 servers’ SSL certificates are signed by a 1024-bit key. These keys are now considered weak by cryptographic experts.
  • Consequently, Mozilla Firefox (the browser) has begun the processing of dropping support for SSL connections secured by 1024-bit keys (see: https://blog.mozilla.org/security/2014/09/08/phasing-out-certificates-with-1024-bit-rsa-keys/#comments). (They are not alone – browser vendors generally are in process of doing this).
  • This affected UpdraftPlus, because UpdraftPlus uses Firefox’s set of root SSL certificates in order to validate its SSL connections.

UpdraftPlus 1.9.26 re-adds support for these Amazon S3 SSL certificates (via re-adding the root certificates which Firefox have dropped). If you had this problem, then you can visit the “Updates” page in your WordPress dashboard, and update to UpdraftPlus 1.9.26.

Ideally, if you had this problem, you should contact Amazon S3 and ask them to update their servers. 1024-bits is not considered sufficient for security on the 2014 Internet. But, since for the affected users the choice was this or no encryption at all, for now, we’ll have to wait longer until these certificates can be dropped.

David Anderson (lead developer, founder, UpdraftPlus).

We are seeing a small number of users who are receiving errors when backing up to Amazon S3, that a SSL certificate presented by Amazon S3 could not be validated.

This issue is not unique to UpdraftPlus – we have found other reports from users of other tools that use S3. The problem appears to be new in the last week.

It is only affecting a tiny number of users, so we suspect one of these two things:

  • Amazon have a rogue server somewhere on their S3 network that does not have a proper SSL certificate
  • A web hosting company is using a proxy server that intercepts SSL traffic.

SSL is intended to ensure not only encryption (your data cannot be read in transit), but verification (your data really is being sent to the person you think it is).

If this is happening to you, then you could turn off SSL (no encryption at all), or (slightly better) turn of the verification of SSL certificates, in the “expert settings” section at the bottom of the UpdraftPlus “Settings” tab.

This it not optimum, however. It would be best if the root of the problem could be discovered.

Update: The problem has now been uncovered. Please go here for the outcome.

Yesterday’s release of UpdraftPlus 1.9.25 triggered a new record for downloads of UpdraftPlus (free) in a single day – 11 thousand! Or to be precise, 11,262.

UpdraftPlus continues to grow and grow – and grow! Over 10k downloads in a single day is a pretty elite group: using plugintable.com‘s chart of all-time downloads and then referencing the current figures for different plugins suggests that it means UpdraftPlus is in the top 30 of most-installed WordPress plugins on current sites.

11k downloads in a day is fully half as many as WooCommerce make when they make a new release (on the most recent spike on that chart, where they get 27k, that’s due to three releases of updated bugfix versions in a single day – the 19k and 22k spikes are where there’s just a single release). WooCommerce powers around 11% of all eCommerce on the web. Thinking about this makes us feel a bit dizzy.

The boss of all free WordPress plugins is “Contact Form 7″, which gets over 60k downloads a day when they make a new release. (The official number one, Akismet isn’t really comparable, as it is bundled with WordPress). We’ve used CF7 a lot of times – but nowadays, if you’re in the market for a contact form plugin, then personally we think that a general form-building plugin can be a better bet (more flexibility and extendability, and avoids having two separate solutions if you need a form-building plugin somewhere else on the site). Visual Form Builder is one we’ve got comfortable with and been happy with the Pro support for, though a lot of people consider Gravity Forms to be the ultimate (we’ve not tried it, or its competitors).

This isn’t a victory lap before we go off to rest. In terms of active users, UpdraftPlus may be the boss of WordPress backup plugins now… but we’ve only just begun. Back to work!

Have you checked out UpdraftPlus Premium yet? It’s what makes it all possible, and where the ultimate WordPress backup, restore and migrate/clone experience is.

David Anderson (founder, lead developer, UpdraftPlus).

UpdraftPlus 1.9.25 has been released, and should appear in your WordPress dashboard sometime in the next 48 hours.

The biggest new feature is support for copy.com as a storage backend, in UpdraftPlus Premium. Copy.com give 15Gb of free storage, and the documentation and our experience whilst developing were confidence-inspiring – definitely worth checking out.

A new Portuguese (Portgual) translation has been added, courtesy of Pedro Mendonça; and the translations for Dutch, Italian, Swedish, Russian, Czech, Greek, and Portuguese (Brazilian) have been updated (many thanks to the respective translators).

Other than this, there are a number of small tweaks for better performance, ease of use, and small bug fixes (e.g. more flexibility in the expert “search/replace” tool, less HTTP calls to the backend when using the dashboard page, more options for specifying items to exclude from backups, more information if you are trying to restore on a server that has a much older PHP version than the source site had; etc.). A full changelog is here (it may take a few hours from now to update).

In our next release after this one, we intend to add a huge new feature to UpdraftPlus Premium – incremental backups. This will be UpdraftPlus 2.0 – but we follow the WordPress convention of “add on 0.1″, so 2.0 is just the number between 1.9 and 2.1. But it’s one we’ve been looking forward to for a while. UpdraftPlus is now 41st in the all-time list of most downloaded WordPress plugins, and this should take us to the next level! We have working and tested code for incremental backups now; what we’re finishing off is support for incremental restoration, and the user interface. But until then, enjoy 1.9.25 – it’s our best UpdraftPlus yes.

David Anderson (founder, lead developer, UpdraftPlus)

Back at the start of 2014, Bitcasa cloud storage support was a popular request from our users, and we added support for its platform.

The ride since then has been rather bumpy. Obviously, Bitcasa are growing fast, and they keep seeking to launch improved services. The problem has been continuity, and clear communications with their users.

Currently, it looks like it is not possible to create a new Bitcasa application for your personal Bitcasa drive – which means that you cannot link UpdraftPlus to it. This change has not been announced anywhere; the buttons have just disappeared. Bitcasa are currently giving a lot of attention to their new “CloudFS” product; but developer support for this is labelled by them as “beta” (and a toolkit that PHP programmes can use, like WordPress or WordPress plugins, is currently non-existent).

This is not very satisfactory, as it is not clear to us whether Bitcasa are intending to phase out their “Personal” product and “CloudFS” is going to take over, or if it’s just one more glitch / badly communicated mistake (there have been a few). When they did release a developer kit for their “Personal” product, it had no support from them afterwards – it is still available in the same form which it was released in, and bug reports are ignored. Will CloudFS be different? At UpdraftPlus, we intend to wait for a while to see before we invest time in supporting it.

For these reasons, if you are currently looking for a cloud storage provider, we recommend not using Bitcasa, and definitely not relying upon future support for Bitcasa in UpdraftPlus.  We hope they will make things clearer and fill in their gaps soon – they look like they could really go places if they can sort some of these growing issues out.

Update: Since writing this blog post, Bitcasa have removed their developer kit from their “personal” product from the Internet, and confirmed that they don’t intend to make it possible to link applications to a personal drive in future. No CloudFS PHP developer kit is yet available. Bitcasa support in UpdraftPlus should thus be considered legacy/deprecated, and we recommend migrating away from it as soon as is convenient.

David Anderson (lead developer, founder, UpdraftPlus)

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UpdraftPlus is a trade mark of Simba Hosting Limited (www.simbahosting.co.uk), UK registered company number: 8570611

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