Split: Internal Server Error

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Split: Internal Server Error

Tagged: , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • August 29, 2016 at 8:29 pm #170512
    Craig
    Participant

    Hello,

    I also tried to restore / migrate a site and am now receiving a 500 Internal Server Error.

    This is after it said restore successful.

    Here is a link to the log file:
    https://www.dropbox.com/s/d1faozgxz375dv9/log.c49524c16869.txt?dl=0

    Can you please help?

    Thank you!

    August 30, 2016 at 5:47 pm #170639
    Dee Nutbourne
    Moderator

    Hi Craig,

    The log file shows no errors during the restoration itself.

    500 Internal Server error is a very broad error code that covers many issues. It essentially means “Something has gone wrong on the server”.
    Unfortunately, it is not possible to determine any further details without access to the server.
    Could you ask your hosts/server admin to investigate the PHP and Error logs for the server? These logs should contain further information on the exact issue that is occurring.

    Best Wishes,
    David N

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Split: Internal Server Error’ is closed to new replies.