The backup attempt has finished, apparently unsuccessfully

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    Posts
  • March 19, 2023 at 3:29 pm #1739695
    Karly Siedlecki
    Participant

    Hello, the backup will not complete. I am not sure why but i have a log file

    March 19, 2023 at 3:29 pm #1739696
    Karly Siedlecki
    Participant
    This reply has been marked as moderator-only.
    March 20, 2023 at 12:33 am #1740062
    eprentice
    Participant

    Mine is doing the same thing- I have have a log file also.

    March 20, 2023 at 12:35 am #1740063
    Karly Siedlecki
    Participant

    does anyone answer these with solutions? i paid to be able to get support

    March 20, 2023 at 1:04 am #1740081
    brenda-8681
    Participant

    I’m in the same boat. Backup process says it’s incomplete. UpDraft Plus support told me to send the log file. Did that. They said it’s incomplete. I wrote back asking what should do I about that. No reply. It’s been more than 3 days. Would love to know how to resolve the issue.

    March 21, 2023 at 11:31 pm #1742208
    eprentice
    Participant

    Hae anyone got a solution for this yet?

    March 21, 2023 at 11:50 pm #1742213
    brenda-8681
    Participant

    Updraft wrote this to me:
    We’ve released a series of updates in the last few days due to some bugs and security measures.
    Please can you update the plugin and make sure the latest version is installed?

    I did the update and now I can and have fully completed the backup.

    March 22, 2023 at 1:32 am #1742297
    eprentice
    Participant

    I have the latest version 1.23.3 and it still does the same thing, Does anyone else have this same version?

    March 22, 2023 at 1:44 am #1742309
    eprentice
    Participant

    Errors occurred whilst backing up the tables; will cease and wait for resumption – I get this error also

    March 22, 2023 at 3:31 pm #1742926
    Bryle Crodua
    Moderator

    Hi,

    If you are having backup issues, please send us a copy of the backup log.
    You cannot attach a file here so please use this tool – https://pastebin.com/
    Also, you can create separate thread.

    Thanks,
    Bryle

    March 22, 2023 at 4:19 pm #1742975
    Alberto
    Participant

    It happened to me too, but I think the server is slow.
    Vault seems to me faster than other remote servers.

    March 22, 2023 at 4:44 pm #1742998
    brenda-8681
    Participant

    Good luck.

    March 23, 2023 at 8:20 pm #1744327
    Vanessa
    Moderator

    Hi Brenda and Karly

    Can you send us the backup log from the backup/restore tab so that we can investigate this a bit further?

    March 29, 2023 at 12:01 am #1749635
    eprentice
    Participant

    I still get the error message that the backup was unsuccessful. Please help my site has not been backed up for a couple of weeks. I may need to find another solution. I sent in my log file already

    March 30, 2023 at 8:55 pm #1751934
    Vanessa
    Moderator

    Hi,

    Apologies, it looks like your log was in a different thread which is why I did not see it.
    In the other thread I asked this

    “It looks like your backup times out without scheduling a resumption, can you install the free plugin WPCrontrol and take a screenshot of your Cron Events?, can you use a tools such as https://snipboard.io/ to post the screensho”

    Can you do this for me?

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