Back ups are missing files and images

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  • October 25, 2016 at 6:48 am #177686
    Darren McKenzie
    Participant

    Hi, We use the Updraft plugin and find it very useful, however on this occasion when restoring from a back up the files and images from 2016 were all empty but the backup folders from the previous year were not.

    I have checked multiple backups but they all have the same issue.

    October 25, 2016 at 5:24 pm #177767
    Dee Nutbourne
    Moderator

    Hi,

    Please could you send us a copy of the latest backup log? This can be found in the Existing Backups tab of the UpdraftPlus settings page.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here. You can also set your reply to ‘private’.

    Could you also send us a copy of the restoration log? This can be found in the ‘wp-content/updraft’ directory of the site via FTP.

    Best Wishes,
    David N

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