ERROR: Have not yet obtained an access token from Google (Drive)

Hi Emmanuel,

Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.

The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Best Wishes,
Bryle

Hi,

From the logs, it appears that you are receiving the ‘low visitor’ warning. This indicates that there is a larger than expected gap between resumptions, which can cause issues with backups.

UpdraftPlus is only able to resume a backup when WordPress is loaded into memory. This is usually done when a user visits the site.

I would recommend setting up some dummy visits to the site at the time of the scheduled backups, spaced a few minutes apart.
More information on the warning, and suggestions for setting up dummy visits, can be found here:
https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/

Also, do you have multiple sites connected to a single Google project?
This has been known to cause connection issues. We usually recommend using a separate Google project per site if possible.

Best Wishes,
David N

Hi,

Please could you send us a copy of the backup logs for some of the other affected sites?

The delay in resuming the backup may be causing the authentication token to be lost.

Best Wishes,
David N

Hi,

We have had several reports of issues accessing Google Drive over the past day which are related to Google’s new OAuth app verification requirements. It is possible that you are also being effected by these issues.

Please can you try joining the ‘Allow Risky Access Permissions By Unreviewed Apps’ Google group?This group was set up by Google to allow users to access personal apps without requiring the app to be reviewed under Google’s new registration process. After joining the group, please re-authenticate with Google Drive and run a fresh backup.

Best Wishes,
David N