Getting 404 Page when accessing settings

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 11, 2018 at 6:45 pm #304924
    Andrew
    Participant

    Hello!

    I am using Updraft on multiple sites with the same settings no problem. ‘

    On this site in particular I am getting a 404 error when trying to access the settings (or any other Updraft stuff).

    My cache is cleared, plugin is active, no errors that I see showing on server side. I used the plugin to make an initial backup without issue. Now that I’m getting ready to migrate it I can’t access settings anymore?

    I’ve gone through plugins one by one. No issues. Still won’t let me access.

    September 12, 2018 at 5:26 pm #305166
    Bryle Crodua
    Moderator

    Hi Andrew,

    Could you try re-installing the plugin? See if that fixes the issue.

    Make sure to download a fresh copy of the plugin from our install guide.

    Installing your purchase of UpdraftPlus Premium or individual add-ons

    Regards,
    Bryle

    September 13, 2018 at 5:21 pm #305345
    Andrew
    Participant
    This reply has been marked as private.
    September 13, 2018 at 5:25 pm #305347
    Andrew
    Participant

    Sidenote to my private reply above. I’ve disabled mod-security thinking that might be the cause. No change there.

    September 14, 2018 at 5:02 pm #305535
    Dee Nutbourne
    Moderator
    This reply has been marked as private.
    September 18, 2018 at 9:06 pm #306327
    Andrew
    Participant

    Hey there. I’ve done this as well. Still not able to access.

    September 19, 2018 at 3:19 pm #306544
    Dee Nutbourne
    Moderator

    Hi Andrew,

    Are there any specific changes made to the site’s .htaccess file, or is there an additional .htaccess file in the wp-content/plugins directory?

    Best Wishes,
    David N

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