Support form – working again after an outage

Our main customer support form was not working due to a faulty code update for several hours during Friday evening (UK time). We apologise to anybody who tried to use it during that time. If you experienced a blank screen upon filling in the form, then please try...

Trouble posting support requests?

If you had a problem posting a support request using our paid customers support request form over the last 24 hours, then we apologise – please try again now. It looks like our webserver was experiencing random failures on this particular page. We are still...

Support channels

Hopefully a helpful link for paying customers… please do bookmark our support page, here. Some of you have gathered various UpdraftPlus.Com emails from our communications (purchase receipts, etc.). Please don’t directly email new support requests –...