After migrate of an old backup, cannot login to site

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  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by Bryle Crodua.
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  • Author
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  • #443296
    NativeNewYorker
    Participant

    Hello,

    After restoring a remote site using an old backup dated April 2019,
    could not login to new site when hitting “site-name/wp-admin.”

    Is there anyway to figure out why this happened?
    How to fix it?
    What can be done next?
    Any clues appreciated.
    Thank you.

    Anthony

    #443559
    Bryle Crodua
    Moderator

    Hi Anthony,

    To help us work out the cause of your problem, can you please send us a copy of the restoration log?

    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

    Regards,
    Bryle

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