Backup and Migration Not Working Properly

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  • #290240
    jercraw
    Participant

    I purchased your plugin last night and tried to restore the backup of the wordpress site to my new url/domain. The new site is not the same as the old site. It is missing content and also images. The images are showing up in the Media folder – but not on the website.

    Please help.

    #290407
    Bryle Crodua
    Moderator

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the migration log?
    You can find this log in the ‘wp-content/updraft’ directory of your new site location.
    You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Bryle

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