Backup continuously hangs in different places

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Backup continuously hangs in different places

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1123264
    troy-6246
    Participant

    Backup appears to hang up in various places and never completes. Can’t use pastebin to post log file because it is too big.

    #1123265
    troy-6246
    Participant
    This reply has been marked as moderator-only.
    #1123273
    udadmin
    Keymaster

    > Can’t use pastebin to post log file because it is too big.

    Hi,

    You can cut it in two and post in two parts (or three, etc.).

    David

    #1123287
    troy-6246
    Participant

    Part 1 of log file: https://pastebin.com/0bppDMEy
    Part 2 of log file: https://pastebin.com/xPhjxLex

    #1123931
    Bryle Crodua
    Moderator

    Hi,

    Thank you!

    Two issues I’ve found.

    1. Old Plugin version 2.16.50.25. Please update to latest version 2.16.57.25.

    2. 2935.429 (3) [Warning] Your website is visited infrequently and UpdraftPlus is not getting the resources it hoped for; please read this page: https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/

    This warning message causes UpdraftPlus not able to create or complete backups. UpdraftPlus is only able to run when WordPress is loaded into memory, i.e. when the site is accessed. As such, UpdraftPlus is not able to resume the backups in good time.

    I would recommend looking into this guide, which includes several suggestions to solutions and workarounds for the low visitor issue: https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/

    Thanks,
    Bryle

    #1124069
    troy-6246
    Participant

    Thank you for responding. I updated the plugin before submitting this issue to the forum so it is the most up to date.

    According to the article, the site is getting enough traffic. Even yesterday trying to run the backup I had another browser open with the website loaded.

    Could it be related to the size of the site? This site is very large as the client uploaded a ton of media. I can’t find with the GoDaddy host any details of file space limits or bandwidth restrictions. Suggestions?

    #1125138
    Bryle Crodua
    Moderator

    Hi,

    Can you send us again latest copy of the backup log? Since it has been update to latest version.

    It is also possible if it is the size of your site. You can ask your host to increase your server resources and see if that helps resolve the issue.

    Thanks,
    Bryle

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Backup continuously hangs in different places’ is closed to new replies.