Backup errors

[jaime9Participant]

Database backups run fine and on-time. However, full backups are getting the below error. Regardless if the backup is run manually or schedule they still get this error. I thought this was a space issue on the server side but we have plenty of space.

`
2765.058 (9) Beginning creation of dump of uploads (split every: 700 MB)
2765.061 (9) File exists (/homepages/28/d528479872/htdocs/clickandbuilds/EpilogueBooksChocolateBrews/wp-content/updraft/backup_2021-10-16-2351_Epilogue_Books_Chocolate_Brews_d081f1cffba3-uploads5.zip.tmp), but was apparently not modified within the last 30 seconds, so we assume that any previous run has now terminated (time_mod=1634442767, time_now=1634445443, diff=2676)
3069.964 (10) Opened log file at time: Sun, 17 Oct 2021 04:42:28 +0000 on https://epiloguebookcafe.com
3069.966 (10) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.62.25 WP: 5.8 PHP: 7.4.24 (cgi-fcgi, Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux) MySQL: 5.5.60-0+deb7u1-log (max packet size=16777216) WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 268435456 (used: 113.6M | 117M) multisite: N openssl: OpenSSL 1.1.1d 10 Sep 2019 mcrypt: N LANG: ZipArchive::addFile: Y
3069.967 (10) Free space on disk containing Updraft’s temporary directory: 904789.4 MB
3069.968 (10) Requesting backup semaphore lock (d081f1cffba3)
3069.969 (10) [Info] Lock (updraft_lock_d081f1cffba3, GEvyGoptions) acquired
3069.971 (10) Backup run: resumption=10, nonce=d081f1cffba3, file_nonce=d081f1cffba3 begun at=1634442678 (3070s ago), job type=backup
3069.972 (10) [Updraftplus] The backup is being aborted for a repeated failure to progress.
3069.973 (10) An error condition has occurred for the first time during this job
3069.973 (10) [Info] Lock option (updraft_lock_d081f1cffba3, GEvyGoptions) released
3069.975 (10) Sending email (‘Incomplete’) report (attachments: 1, size: 172.3 KB) to: jaime…
3070.169 (10) The backup attempt has finished, apparently unsuccessfully
`

[jaime9Participant]

This reply has been marked as moderator-only.

[merkel.wolfgangParticipant]

Since upgrading UpdraftPlus from Version 2.16.61.1 to 2.16.62.1 creating my backups fails while backing up the uploads from wordpress. The first 10 zipfiles will be created and then something goes wrong.

No other plugin has been updated, when updraftPlus was updated.
Is there a way to roll back to previous Version 1.16.61.1 to doublecheck the bug has been affected by this version?

Thx in advance for any hints…

[Bryle CroduaModerator]

Hi,

Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Regards,
Bryle

[merkel.wolfgangParticipant]

This reply has been marked as private.

[Bryle CroduaModerator]

Hi,

Thank you!

Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files. To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 50Mb, save your settings and run a new process.

Regards,
Bryle

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