Backup has download error

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  • This topic has 1 reply, 2 voices, and was last updated 5 years ago by Bryle Crodua.
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  • March 19, 2019 at 9:16 pm #365255
    shack
    Participant

    Just purchased premium support and am trying to do a backup on my website — every time I click “backup” I get a download error – please help! Need to restore a backup of my site ASAP.

    Thank you!

    March 20, 2019 at 7:25 pm #365697
    Bryle Crodua
    Moderator

    Hi,

    Please can you provide us a screenshot of the issue that you are experiencing? So we get a better picture of what is happening on your end.

    Regards,
    Bryle

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