Backup not completing.

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  • This topic has 4 replies, 2 voices, and was last updated 4 years ago by Bryle Crodua.
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  • April 2, 2020 at 2:29 pm #545522
    Pat Murphy
    Participant

    Hello,

    My backups are not completing. I am getting an error “The backup is being aborted for a repeated failure to progress”

    Thanks in advance.

    April 2, 2020 at 2:31 pm #545523
    Pat Murphy
    Participant
    This reply has been marked as private.
    April 2, 2020 at 5:45 pm #545690
    Bryle Crodua
    Moderator

    Hi,

    It appears that the backup has been timed out or killed off.

    Could you try to reduce the backup archive split size? This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Bryle

    April 3, 2020 at 3:15 pm #546412
    Pat Murphy
    Participant

    Looks like that worked! Thanks for the help!

    April 4, 2020 at 8:52 am #546936
    Bryle Crodua
    Moderator

    Hi Pat,

    Great! Glad it works now.

    Best Wishes,
    Bryle

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