UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › backup not finising – Interpreting the log
- This topic has 12 replies, 4 voices, and was last updated 4 years ago by Bryle Crodua.
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March 31, 2020 at 2:33 am #543334bertrandParticipant
I have a problem with my backup not finishing anymore. Could you please assist it in interpreting the log and letting me know what I need to do to be able to back up again? See link – https://www.dropbox.com/s/u6xo8pb7gpyg41v/log.6a7cf0ec0f61.txt?dl=0
March 31, 2020 at 4:01 pm #543705Bryle CroduaModeratorHi,
Thank you for sending the backup log.
Could you try to reduce the backup archive split size? To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.
If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.
Kind Regards,
BryleApril 1, 2020 at 2:49 am #544134bertrandParticipantThis reply has been marked as private.April 1, 2020 at 10:44 am #544389Bryle CroduaModeratorHi,
I recommend asking your host to increase the current value for the I/O limit, maximum_execution_timeout and site memory.
Please check FAQ for full info – https://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/Regards,
BryleApril 1, 2020 at 12:45 pm #544462bertrandParticipantHi
I have change my PHP variables to:
max_execution_time = 700
memory_limit = 512
max_input_time = 700Is that enough?
What would be the idea amounts for Updraft to work safely?Cheers,
BertrandApril 1, 2020 at 1:37 pm #544502RichardParticipantHi there,
i´ve got this problem too. My customer websites can no longer backup.
The split size error named anything with “batch to zip file” I solved that a few months ago.
I need some help, to solve this problem by myself, because i have many sites backuped with updraft, and no backup work anymore.
Same error:
0510.541 (2) Resume backup (27ed155b4cdd, 2): finish run
0510.541 (2) There were errors in the uploads, so the ‘resume’ event is remaining scheduled
0510.542 (2) No email will/can be sent – the user has not configured an email address.
0510.542 (2) Die Sicherung wurde nicht beendet; eine Wiederaufnahme ist geplantApril 1, 2020 at 9:13 pm #544906bertrandParticipantThis reply has been marked as private.April 2, 2020 at 2:51 am #545134bertrandParticipantThis reply has been marked as private.April 2, 2020 at 10:21 am #545348RichardParticipantHi there, we solved the problem.
The issue was an error in our settings.
Thank you anywhere
bye byeApril 2, 2020 at 3:31 pm #545581Bryan MorseParticipantRichard – How did you resolved the issue?
I’m having the same issue and getting very little support or guidance.
April 2, 2020 at 4:51 pm #545651Bryle CroduaModeratorHi Bryan,
I have replied to you on the other topic you opened.
@bertrand, glad you were able to resolve the issue.Regards,
BryleApril 4, 2020 at 7:48 am #546897bertrandParticipantI have sorted my problem.
One of the plugin log file was too big. I just deleted it.
Also one of my storage media was full
All working now.
Thanks!
April 4, 2020 at 9:15 am #546950Bryle CroduaModeratorHi,
Thanks for sharing the info.
Best Wishes,
Bryle -
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