Backup Not Transfering everything

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  • #516274
    Tammy Kukowski
    Participant

    Hello,

    My backup from my production site is not transferring everything over and is breaking my Dev site environment.I also cannot access previous backup versions only the latest backup which does not have the data I need because it is not pulling and transferring everything even though I have the check boxes for the items I want backed up and restored. Im just getting error () when trying to restore the latest backup now.

    #516765
    Bryle Crodua
    Moderator

    Hi,

    It is possible that the restoration process is being timed out or killed off.

    To help us work out the cause of your problem, can you please send us a copy of the restoration log only?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Bryle

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