Backups not working

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #536822
    Malcolm Soanes
    Participant

    Hi,

    So i’ve been using UpdraftPlus Premium with BackBlaze for about 2 months now with no errors at all. Until a couple of days ago when a backup failed and I got an error email saying that the backup had failed, I then proceeded to get this error every-time the backup ran automatically. I’ve changed nothing in the settings and i’ve checked the BackBlaze connection and it always comes back with a success message.

    I can attach the error log but didn’t want to do this publicly incase there was sensitive information inside. However I can’t see any specific error inside.

    I’ve now tried creating a new bucket in BackBlaze and setting this up with UpdraftPlus which i’ve done and got the success message again. Except i’m now having another problem when I press ‘Rescan remote storage’ it says ‘Dropbox: Dropbox returned an unexpected HTTP response: 401’ however i’m not using DropBox (and i’ve checked it’s not selected and it’s not ticked as enabled). I did however used to use Dropbox before going to Premium with you guys.

    Since changing to a new BackBlaze bucket i’m not having the same errors I was having (currently anyway), however it’s showing loads of backups that aren’t accessible as i’ve moved to a different bucket and I can’t re-scan the storage as it just gives me a dropbox error. Any ideas?

    Any help would be appreciated!

    Thanks.

    #536945
    Bryle Crodua
    Moderator

    Hi,

    Please send us a copy of the backup log. You can set your reply as private if you are hesitant.

    Regards,
    Bryle

    #539274
    Malcolm Soanes
    Participant
    This reply has been marked as private.
    #539434
    Bryle Crodua
    Moderator

    Hi,

    Sorry, I get blocked when visiting the error log link. Can you post it in Pastebin instead, please?

    Regards,
    Bryle

    #539486
    Malcolm Soanes
    Participant
    This reply has been marked as private.
    #539873
    Bryle Crodua
    Moderator

    Hi,

    Could you try to reduce the backup archive split size? To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 50Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Regards,
    Bryle

    #543568
    Malcolm Soanes
    Participant
    This reply has been marked as private.
    #543578
    Malcolm Soanes
    Participant

    I’ve spoken to my host and they have informed me that there has been no relevant php errors. Any ideas?
    Cheers.

    #543764
    Bryle Crodua
    Moderator

    Hi,

    Thanks for the info.

    Please can you ask your host to increase the current value for the I/O limit, maximum_execution_timeout and site memory?

    Regards,
    Bryle

    #543972
    sondra
    Participant

    Hi Bryle,

    We updated our WP to 5.4 and tried to migrate our site. During the restore, a critical error was hit causing the site to have a fatal error. This happened twice because I spun up a new site and tried to do a restore on that too.

    I have used this for migrations numerous times, my latest successful migration/restore was three weeks ago prior to WP 5.4. I am wondering if the WP version 5.4 is crashing updraft’s restoration.

    error messages I received:

    Warning: require_once(/home1/clonevintegrate/public_html/wp-admin/includes/class-wp-site-health.php): failed to open stream: No such file or directory in /home1/clonevintegrate/public_html/wp-settings.php on line 370

    Fatal error: require_once(): Failed opening required ‘/home1/clonevintegrate/public_html/wp-admin/includes/class-wp-site-health.php’ (include_path=’.:/opt/php71/lib/php’) in /home1/clonevintegrate/public_html/wp-settings.php on line 370

    #544328
    Bryle Crodua
    Moderator

    Hi,

    Errors like this are logged. Please can you check the error log on your server? If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://wordpress.org/support/article/debugging-in-wordpress/

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

    Best Wishes,
    Bryle

    #544605
    sondra
    Participant

    I dont have the resources or knowledge, or understanding to trouble shoot this with logs. Restoring a backup should not cause a fatal error should it? Please note that I upgraded to WordPress 5.4 before the restore?

    #544754
    sondra
    Participant

    Here is the log for this latest “restore” crash. Please advise.

    Final checks
    Looking for db archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-db.gz
    Archive is expected to be size: 2200.3 KB: OK
    Looking for plugins archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-plugins.zip
    Archive is expected to be size: 25233.2 KB: OK
    Looking for plugins archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-plugins2.zip
    Archive is expected to be size: 2167.1 KB: OK
    Looking for themes archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-themes.zip
    Archive is expected to be size: 11221.2 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads21.zip
    Archive is expected to be size: 26361.3 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads22.zip
    Archive is expected to be size: 20482.7 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads20.zip
    Archive is expected to be size: 25806.7 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads19.zip
    Archive is expected to be size: 25874.7 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads18.zip
    Archive is expected to be size: 30289.1 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads17.zip
    Archive is expected to be size: 25714.1 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads16.zip
    Archive is expected to be size: 31142.3 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads15.zip
    Archive is expected to be size: 26777.1 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads14.zip
    Archive is expected to be size: 29977.5 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads13.zip
    Archive is expected to be size: 25654.4 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads12.zip
    Archive is expected to be size: 26341.2 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads11.zip
    Archive is expected to be size: 25626 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads10.zip
    Archive is expected to be size: 28729.6 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads8.zip
    Archive is expected to be size: 33840 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads9.zip
    Archive is expected to be size: 25643.7 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads7.zip
    Archive is expected to be size: 25877.6 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads5.zip
    Archive is expected to be size: 29945 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads6.zip
    Archive is expected to be size: 26725.4 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads4.zip
    Archive is expected to be size: 26458.2 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads2.zip
    Archive is expected to be size: 29609 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads3.zip
    Archive is expected to be size: 25619.2 KB: OK
    Looking for uploads archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads.zip
    Archive is expected to be size: 26021.3 KB: OK
    Looking for others archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-others.zip
    Archive is expected to be size: 6800.2 KB: OK
    Looking for wpcore archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-wpcore2.zip
    Archive is expected to be size: 33190.5 KB: OK
    Looking for wpcore archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-wpcore.zip
    Archive is expected to be size: 54021.6 KB: OK
    Looking for wpcore archive: file name: backup_2020-04-01-0917_Vintegrate_e5edcc25170e-wpcore3.zip
    Archive is expected to be size: 317.2 KB: OK
    Will not delete any archives after unpacking them, because there was no cloud storage for this backup
    Database
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-db.gz, 2.1 Mb)
    Restoring the database (on a large site this can take a long time – if it times out (which can happen if your web hosting company has configured your hosting to limit resources) then you should use a different method, such as phpMyAdmin)…
    Enabling Maintenance mode…
    Backup of: https://www.vintegrate.com
    Content URL: https://www.vintegrate.com/wp-content
    Uploads URL: https://www.vintegrate.com/wp-content/uploads
    Old table prefix: wp_
    Site information: multisite = 0
    New table prefix: wp_
    Processing table (MyISAM): wp_options
    Search and replacing table: wp_options: rows: 600
    Processing table (MyISAM): wp_users
    Search and replacing table: wp_users: rows: 9
    Processing table (MyISAM): wp_usermeta
    Search and replacing table: wp_usermeta: rows: 228
    Processing table (MyISAM): wp_commentmeta
    Search and replacing table: wp_commentmeta: rows: 0
    Processing table (MyISAM): wp_comments
    Search and replacing table: wp_comments: rows: 0
    Processing table (MyISAM): wp_links
    Search and replacing table: wp_links: rows: 0
    Processing table (MyISAM): wp_postmeta
    Search and replacing table: wp_postmeta: rows: 66
    Processing table (MyISAM): wp_posts
    Database queries processed: 50 in 1.46 seconds
    Search and replacing table: wp_posts: rows: 1085
    Processing table (MyISAM): wp_term_relationships
    Skipping this table: data in this table (wp_term_relationships) should not be search/replaced
    Processing table (MyISAM): wp_term_taxonomy
    Search and replacing table: wp_term_taxonomy: rows: 56
    Processing table (MyISAM): wp_termmeta
    Search and replacing table: wp_termmeta: rows: 41
    Processing table (MyISAM): wp_terms
    Search and replacing table: wp_terms: rows: 56
    Processing table (MyISAM): wp_yoast_seo_links
    Search and replacing table: wp_yoast_seo_links: rows: 18
    Processing table (MyISAM): wp_yoast_seo_meta
    Search and replacing table: wp_yoast_seo_meta: rows: 84
    Processing table (MyISAM): wp_ps_group_relationships
    Search and replacing table: wp_ps_group_relationships: rows: 3
    Processing table (MyISAM): wp_ps_groups
    Search and replacing table: wp_ps_groups: rows: 2
    Processing table (MyISAM): wp_ps_security
    Search and replacing table: wp_ps_security: rows: 2
    Processing table (MyISAM): wp_w3tc_cdn_pathmap
    Search and replacing table: wp_w3tc_cdn_pathmap: rows: 0
    Processing table (MyISAM): wp_w3tc_cdn_queue
    Search and replacing table: wp_w3tc_cdn_queue: rows: 79
    Processing table (InnoDB): wp_wpgmza
    Search and replacing table: wp_wpgmza: rows: 1
    Processing table (InnoDB): wp_wpgmza_categories
    Database queries processed: 100 in 2.29 seconds
    Search and replacing table: wp_wpgmza_categories: rows: 0
    Processing table (InnoDB): wp_wpgmza_category_maps
    Search and replacing table: wp_wpgmza_category_maps: rows: 0
    Processing table (InnoDB): wp_wpgmza_circles
    Search and replacing table: wp_wpgmza_circles: rows: 0
    Processing table (InnoDB): wp_wpgmza_maps
    Search and replacing table: wp_wpgmza_maps: rows: 1
    Processing table (InnoDB): wp_wpgmza_polygon
    Search and replacing table: wp_wpgmza_polygon: rows: 0
    Processing table (InnoDB): wp_wpgmza_polylines
    Search and replacing table: wp_wpgmza_polylines: rows: 0
    Processing table (InnoDB): wp_wpgmza_rectangles
    Disabling Maintenance mode…
    Search and replacing table: wp_wpgmza_rectangles: rows: 0
    Finished: lines processed: 116 in 2.56 seconds
    Cleaning up rubbish…
    Database search and replace: replace https://www.vintegrate.com in backup dump with https://vinclone.vintegrate.com
    Database search and replace: replace https://www.vintegrate.com in backup dump with https://vinclone.vintegrate.com
    Search and replacing table: wp_commentmeta: already done
    Search and replacing table: wp_comments: already done
    Search and replacing table: wp_links: already done
    Search and replacing table: wp_options: already done
    Search and replacing table: wp_postmeta: already done
    Search and replacing table: wp_posts: already done
    Search and replacing table: wp_ps_group_relationships: already done
    Search and replacing table: wp_ps_groups: already done
    Search and replacing table: wp_ps_security: already done
    Search and replacing table: wp_term_relationships: already done
    Search and replacing table: wp_term_taxonomy: already done
    Search and replacing table: wp_termmeta: already done
    Search and replacing table: wp_terms: already done
    Search and replacing table: wp_usermeta: already done
    Search and replacing table: wp_users: already done
    Search and replacing table: wp_w3tc_cdn_pathmap: already done
    Search and replacing table: wp_w3tc_cdn_queue: already done
    Search and replacing table: wp_wpgmza: already done
    Search and replacing table: wp_wpgmza_categories: already done
    Search and replacing table: wp_wpgmza_category_maps: already done
    Search and replacing table: wp_wpgmza_circles: already done
    Search and replacing table: wp_wpgmza_maps: already done
    Search and replacing table: wp_wpgmza_polygon: already done
    Search and replacing table: wp_wpgmza_polylines: already done
    Search and replacing table: wp_wpgmza_rectangles: already done
    Search and replacing table: wp_yoast_seo_links: already done
    Search and replacing table: wp_yoast_seo_meta: already done
    Search and replacing table: wp_actionscheduler_actions: rows: 6
    Search and replacing table: wp_actionscheduler_claims: rows: 0
    Search and replacing table: wp_actionscheduler_groups: rows: 2
    Search and replacing table: wp_actionscheduler_logs: rows: 16
    Search and replacing table: wp_wpforms_tasks_meta: rows: 1
    Tables examined: 31
    Rows examined: 2356
    Changes made: 125
    SQL update commands run: 125
    Errors: 0
    Time taken (seconds): 0.546
    Plugins
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-plugins.zip, 24.6 MB)
    Unzip progress: 1002 out of 7289 files (1.3 MB, plugins/fusion-builder/inc/lib/assets/fonts/fontawesome/js/icons-search-pro.js)
    Unzip progress: 2003 out of 7289 files (15 MB, plugins/fusion-builder/js/views/view-row-nested.js)
    Unzip progress: 3004 out of 7289 files (29.9 MB, plugins/wordpress-seo/admin/views/tabs/metas/paper-content/media-content.php)
    Unzip progress: 4005 out of 7289 files (38.6 MB, plugins/w3-total-cache/Dispatcher.php)
    Unzip progress: 5006 out of 7289 files (48.1 MB, plugins/w3-total-cache/lib/Minify/Minify/Cache/ZendPlatform.php)
    Unzip progress: 6007 out of 7289 files (59.7 MB, plugins/updraftplus/vendor/guzzle/guzzle/src/Guzzle/Service/Resource/ResourceIterator.php)
    Unzip progress: 7008 out of 7289 files (69.6 MB, plugins/updraftplus/includes/Google/Service/Pubsub.php)
    Unzip progress: 7289 out of 7289 files (72.6 MB, plugins/updraftplus/vendor/aws/aws-sdk-php/src/Aws/Iam/Exception/EntityTemporarilyUnmodifiableException.php)
    Moving old data out of the way…
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Disabled this plugin: W3 Total Cache: re-activate it manually when you are ready.
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-plugins2.zip, 2.1 MB)
    Unzip progress: 458 out of 458 files (9 MB, plugins/updraftplus/includes/Google/Service/Plus.php)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Disabled this plugin: W3 Total Cache: re-activate it manually when you are ready.
    Themes
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-themes.zip, 11 MB)
    Unzip progress: 1002 out of 2320 files (11.8 MB, themes/Avada/woocommerce/checkout/review-order.php)
    Unzip progress: 2003 out of 2320 files (26 MB, themes/Avada/includes/class-avada-nav-walker.php)
    Unzip progress: 2320 out of 2320 files (28.5 MB, themes/twentysixteen/search.php)
    Moving old data out of the way…
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Uploads
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads.zip, 25.4 MB)
    Unzip progress: 297 out of 297 files (29.7 MB, uploads/2020/03/cropped-grapes-400×400.png)
    Moving old data out of the way…
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads2.zip, 28.9 MB)
    Unzip progress: 227 out of 227 files (38 MB, uploads/2014/11/about_workers_preview.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads3.zip, 25 MB)
    Unzip progress: 88 out of 88 files (25 MB, uploads/2017/01/Vintegrate360-940×400.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads4.zip, 25.8 MB)
    Unzip progress: 40 out of 40 files (25.8 MB, uploads/2017/01/Backoffice-1-300×150.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads5.zip, 29.2 MB)
    Unzip progress: 125 out of 125 files (29.2 MB, uploads/2017/01/shutterstock_73990378-copy-940×400.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads6.zip, 26.1 MB)
    Unzip progress: 68 out of 68 files (26.1 MB, uploads/2017/01/club.sm_-320×202.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads7.zip, 25.3 MB)
    Unzip progress: 98 out of 98 files (25.3 MB, uploads/2017/01/Backoffice-177×142.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads8.zip, 33 MB)
    Unzip progress: 35 out of 35 files (33 MB, uploads/2017/01/Winemaking-1-940×400.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads9.zip, 25 MB)
    Unzip progress: 64 out of 64 files (25 MB, uploads/2017/01/Vintegrate.home_-300×150.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads10.zip, 28.1 MB)
    Unzip progress: 100 out of 100 files (28.1 MB, uploads/2017/01/shutterstock_73990378-copy-177×142.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads11.zip, 25 MB)
    Unzip progress: 64 out of 64 files (25 MB, uploads/2017/01/iStock-527040686.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads12.zip, 25.7 MB)
    Unzip progress: 47 out of 47 files (25.7 MB, uploads/2017/01/iStock-527040686-460×295.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads13.zip, 25.1 MB)
    Unzip progress: 31 out of 31 files (25 MB, uploads/2016/12/shutterstock_47716741-768×512.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads14.zip, 29.3 MB)
    Unzip progress: 57 out of 57 files (29.3 MB, uploads/2016/12/shutterstock_47716741-177×142.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads15.zip, 26.1 MB)
    Unzip progress: 51 out of 51 files (26.1 MB, uploads/2016/12/shutterstock_112195163-copy-940×400.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads16.zip, 30.4 MB)
    Unzip progress: 18 out of 18 files (30.4 MB, uploads/2016/12/Depositphotos_7206407_original-540×272.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads17.zip, 25.1 MB)
    Unzip progress: 48 out of 48 files (25.1 MB, uploads/2016/12/Depositphotos_11882186_original-320×202.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads18.zip, 29.6 MB)
    Unzip progress: 39 out of 39 files (29.6 MB, uploads/2016/12/shutterstock_108832499-copy-200×301.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads19.zip, 25.3 MB)
    Unzip progress: 141 out of 141 files (25.2 MB, uploads/2016/12/Depositphotos_1534448_original-66×66.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads20.zip, 25.2 MB)
    Unzip progress: 205 out of 205 files (25.2 MB, uploads/2016/11/the-cloud.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads21.zip, 25.7 MB)
    Unzip progress: 119 out of 119 files (25.7 MB, uploads/2016/11/fully.managed-150×150.jpg)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-uploads22.zip, 20 MB)
    Unzip progress: 21 out of 21 files (20.1 MB, uploads/2016/04/about_workers_xml-1.webm)
    Moving unpacked backup into place…
    Cleaning up rubbish…
    Others
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-others.zip, 6.6 MB)
    Unzip progress: 432 out of 432 files (20.1 MB, w3tc-config/master-preview.php)
    advanced-cache.php: Skipping cache file (does not already exist)
    Cleaning up rubbish…
    Error: Failed to delete working directory after restoring. (/home1/vinclone/public_html/wp-content/upgrade/adcc5663)
    Files found:
    * upgrade
    WordPress core (including any additions to your WordPress root directory)
    Unpacking backup… (backup_2020-04-01-0917_Vintegrate_e5edcc25170e-wpcore.zip, 52.8 MB)
    Unzip progress: 1002 out of 1311 files (25.6 MB, wp-includes/js/underscore.js)
    Unzip progress: 1311 out of 1311 files (79.4 MB, wp-includes/images/uploader-icons.png)
    Cleaning up rubbish…
    There has been a critical error on your website.

    Learn more about debugging in WordPress.

    #545358
    Bryle Crodua
    Moderator

    Hi,

    “Please note that I upgraded to WordPress 5.4 before the restore? ”
    > It is most likely that your theme or plugin is not compatible with the latest version of WordPress. The way to resolve it is to troubleshoot the issue by deactivating the plugins and reverting the theme to default.

    Regards,
    Bryle

Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Backups not working’ is closed to new replies.