Cannot connect

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  • June 14, 2019 at 10:37 pm #400147
    Markus Zohner
    Participant

    Hello I purchased a Backblaze Add on, but I cannot find the “connect to account” link.
    Contrarily to what is said in your support page, under the Premium / Extensions tab there is NO way to beound connecting to the account. There is JUST publicity for your Products. Please help. Thank you, best, Markus

    Prepared screenshot, but it seems not possible uploading it here.

    June 15, 2019 at 4:38 pm #400356
    Bryle Crodua
    Moderator

    Hi Markus,

    It appears that you have skipped step 1 which is to de-install the free version. Then on step 2 you can download the UpdraftPlus base file. After install, you should be able to proceed to step 3 onwards.

    Regards,
    Bryle

    June 15, 2019 at 4:38 pm #400357
    Bryle Crodua
    Moderator

    Hi Markus,

    It appears that you have skipped step 1 which is to de-install the free version. Then on step 2 you can download the UpdraftPlus base file. After install, you should be able to proceed to step 3 onwards.

    Regards,
    Bryle

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