Cannot update plugin

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  • #18018
    Ben.poland
    User

    I have purchased the All Add-Ons package, but I cannot seem to update the plugin to take advantage of the add-ons that I have purchased. I click Check For Updates, and WordPress tells me there is an update available, but when I try to update, it tells me it’s already up-to-date. I am running version 1.8.5 of UpdraftPlus at the moment. What do I need to do in order to get the plugins that I purchased?

    update updraftplus

    #18572
    udadmin
    Keymaster

    Hi Ben,

    Thanks for the purchase! I’m not sure what is not working – possibly another premium plugin on the site is conflicting; but, I’ve emailed you a full copy of the plugin. So, just de-install your existing UpdraftPlus, and install the one I’ve sent by email… and it’ll have all the addons without needing to take any further steps.

    Best wishes,
    David

    #18573
    Ben.poland
    User

    Thank you for the quick reply! I have installed the plugin, and everything is working really well! Thanks!!

Viewing 3 posts - 1 through 3 (of 3 total)
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