Can't download from GDrive

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  • #364579
    Joshua
    Participant

    I started a thread on this before but can’t find it.

    I can backup to GDrive no problem. But when I try to restore from GDrive files will not download.

    To be precise, the first 1 or 2 files of a group will download but the rest fail.

    Here is a screen recording (less than a minute): https://cl.ly/6632e5c41b1e

    I’m having this problem on multiple servers at multiple hosting companies. I’m forced to download and upload the backups.

    What can I do to fix this?

    Thanks,

    Josh Robbs

    #364678
    Bryle Crodua
    Moderator

    Hi Josh,

    It appears that the downloaded file is corrupted.

    To fix, please manually download the “uploads3.zip” and “uploads4.zip” and upload it in the “Backup/Restore” tab.
    After upload, click on the “rescan link” to refresh the backup and then try another restore.

    Regards,
    Bryle

    #365322
    Joshua
    Participant

    Yes, that will solve the problem in that example. How do I make it stop doing that? It doesn’t this on multiple websites on multiple servers.

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