Closed site, would like to unassign license

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Closed site, would like to unassign license

This topic contains 3 replies, has 2 voices, and was last updated by  contact1100 1 month ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #365621
    contact1100
    Participant

    Hi,
    one of our site is going off-line so I would like to retrieve the usage of one of our (pack of 2) licenses.
    I have “disconected” it by cleaning all settings and applying a wrong email/pw combo (appears now as “not registerd” in wp-admin) but still remains listed in the assigned license panel on your site.
    From what I’ve read in the forums, it seems that only you can effectively unassign a license key … as a courtesy in case of EOL/staging situation.
    Would you be kind enough to do so for us ?

    Note : site URL will be sent privately.

    Thanks !

    #365669
    contact1100
    Participant
    This reply has been marked as private.
    #365704
    Bryle Crodua
    Moderator

    Hi,

    I have reset the licence for you now.

    Regards,
    Bryle

    #366355
    contact1100
    Participant

    Hi Bryle,
    thank you very much.
    [this topic can be closed]

Viewing 4 posts - 1 through 4 (of 4 total)

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