Tagged: backup error
This topic contains 11 replies, has 4 voices, and was last updated by michelle22 3 months, 1 week ago.
March 4, 2019 at 2:28 pm #359089RaviParticipant
2 of my websites that I use UpDraft Plus to run automated backups has continuously been producing the same errors every time an automated backup is schedule to run. I will get an email like below. Looking for help to fix these errors.
The backup attempt has finished, apparently unsuccessfully
Errors / warnings:
1 errors, 0 warnings
• The backup is being aborted for a repeated failure to progress.March 4, 2019 at 6:13 pm #359168Bryle CroduaModerator
Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.
BryleMarch 4, 2019 at 7:29 pm #359188RaviParticipantThis reply has been marked as private.March 5, 2019 at 4:05 pm #359516RaviParticipant
Let me know if you found the cause of the problem.March 6, 2019 at 3:38 pm #359949michelle22Participant
I”m having the same issue. SHould I open another ticket or just wait for the reply here?March 6, 2019 at 3:55 pm #359957RaviParticipant
I haven’t received any response on this yet – your call.March 6, 2019 at 4:00 pm #359966michelle22Participant
Thanks for your reply. I’ll open another ticket because I have a few more questions too.
MMarch 6, 2019 at 6:10 pm #360021Bryle CroduaModerator
Apologies, I can see that you have submitted a support ticket. Will respond to you there.
BryleMarch 20, 2019 at 2:33 pm #365575Lyse TremblayParticipant
I’m also getting the same error at https://silviafindings.com
LyseMarch 20, 2019 at 3:04 pm #365600michelle22Participant
I’m sorry to hear that.
What worked for me is I had to upgrade my PHP version on the hosting server.
Then under Expert Settings, update Split Archives every 100M. (I think 400 or 500 is the default)
MichelleMarch 20, 2019 at 3:10 pm #365601Lyse TremblayParticipant
Thank you so much Michelle for the quick response.
I am at the latest version of PHP with WP Engine, but before I ask them to make the suggested changes, I’ll await feedback from the plugin development team.
LyseMarch 20, 2019 at 3:26 pm #365607michelle22Participant
They have been pretty responsive.
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