Continuous Error Backup and Abort

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This topic contains 11 replies, has 4 voices, and was last updated by  michelle22 1 month ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #359089
    Ravi
    Participant

    2 of my websites that I use UpDraft Plus to run automated backups has continuously been producing the same errors every time an automated backup is schedule to run. I will get an email like below. Looking for help to fix these errors.

    Latest status:
    The backup attempt has finished, apparently unsuccessfully
    Contains:
    Incomplete
    Errors / warnings:
    1 errors, 0 warnings
    Errors
    • The backup is being aborted for a repeated failure to progress.

    #359168
    Bryle Crodua
    Moderator

    Hi,

    Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.

    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    Bryle

    #359188
    Ravi
    Participant
    This reply has been marked as private.
    #359516
    Ravi
    Participant

    Let me know if you found the cause of the problem.

    #359949
    michelle22
    Participant

    I”m having the same issue. SHould I open another ticket or just wait for the reply here?

    #359957
    Ravi
    Participant

    I haven’t received any response on this yet – your call.

    #359966
    michelle22
    Participant

    Thanks for your reply. I’ll open another ticket because I have a few more questions too.
    M

    #360021
    Bryle Crodua
    Moderator

    Hi @ravi,

    Apologies, I can see that you have submitted a support ticket. Will respond to you there.

    Regards,
    Bryle

    #365575
    Lyse Tremblay
    Participant

    Hi
    I’m also getting the same error at https://silviafindings.com

    Lyse

    #365600
    michelle22
    Participant

    Hi Lyse,
    I’m sorry to hear that.
    What worked for me is I had to upgrade my PHP version on the hosting server.
    Then under Expert Settings, update Split Archives every 100M. (I think 400 or 500 is the default)

    Good luck,
    Michelle

    #365601
    Lyse Tremblay
    Participant

    Thank you so much Michelle for the quick response.
    I am at the latest version of PHP with WP Engine, but before I ask them to make the suggested changes, I’ll await feedback from the plugin development team.
    Lyse

    #365607
    michelle22
    Participant

    They have been pretty responsive.
    Good luck,
    M

Viewing 12 posts - 1 through 12 (of 12 total)

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