critical error – {{#if first_instance}} Amazon Web Services

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin critical error – {{#if first_instance}} Amazon Web Services

  • This topic has 2 replies, 2 voices, and was last updated 1 week, 2 days ago by Eugene Bare.
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  • #513152
    Eugene Bare
    Participant

    When I first tried to install updraft from my wp admin plugins area it would not allow me to so I went into my cpanel file manger and added it that way. However, if I activate it I get an error and can’t use my wp admin area any longer. This is the error I get when I click on settings of updraft.

    {{#if first_instance}} Amazon Web Services

    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.

    • This topic was modified 1 week, 3 days ago by Eugene Bare.
    #513859
    Bryle Crodua
    Moderator

    Hi,

    Please can you try to re-install the UpdraftPlus Premium plugin? Make sure to download a fresh copy of the plugin from our install guide.
    Do you still get the same issue after re-install?

    Regards,
    Bryle

    #513875
    Eugene Bare
    Participant

    Actually that seems to have worked. Thank you ๐Ÿ™‚

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