DropBox upload also failing

[jo3Participant]

Trying to auto backup before updating plugins and it keeps failing when it tries to upload to Dropbox.
Also tried a manual backup and the same thing occurred. Had the same ‘Dropbox_BadRequestException’ message in our logs as reported in previous posts.

[jo3Participant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi,

Please could you send us a copy of the latest full backup log?

This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Regards,
Bryle

[jo3Participant]

Thanks, here’s the link:
https://www.dropbox.com/s/2kz745zbqlodymk/log.dc08ff9a3014.txt?dl=0

[Bryle CroduaModerator]

Hi,

Could you please check what version of Curl is installed? This will be found in UpdraftPlus Advanced Tools -> Site information page.
It might be possible that your host is using an old or broken version of Curl.

Regards,
Bryle

[jo3Participant]

This one:
7.70.0 / SSL: OpenSSL/1.1.1g / libz: 1.2.7

[jo3Participant]

Tried it on another site that’s hosted with a different providor and it worked

[Bryle CroduaModerator]

Hi @jo3,

Thanks for testing it on another host.

May I know if the other host uses the Curl version?

Regards,
Bryle

[jo3Participant]

I’ve updated to the latest UpdraftPlus and it’s fine now, thanks

[Bryle CroduaModerator]

Hi @jo3,

Great! Glad it is working now.

Best Wishes,
Bryle

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