Duplicate payments

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  • #1527478
    Max Trenck
    Participant

    I wrote earlier because I was receiving duplicate monthly charges of $12. These charges are for March – July 2022 @$12 each for a total of $60. i received an email response saying that the second subscriptions had been cancelled and one $12 fee had be refunded. I am hoping to be refunded the additional $48 for five the duplicate paymeents that have not been refunded.

    Please update me on the status of this. In advance, thank you for your help with this.

    Max Trenck

    #1527479
    Max Trenck
    Participant
    This reply has been marked as moderator-only.
    #1527716
    Bryle Crodua
    Moderator

    Hi,

    I have processed the refund for you now.
    Please allow a few days for the funds to show in your account.

    Regards,
    Bryle

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