UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Error log in others after restoring from remote site
Tagged: corrupted files, Failed Restore, Others
- This topic has 11 replies, 2 voices, and was last updated 6 years, 4 months ago by Sandra.
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AuthorPosts
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October 17, 2017 at 10:10 am #235607SandraParticipant
Hey there,
For the first time I got an error while migrating my site (apparently something in my posts – see details below). Yet it seems to be working fine. Still I would like to understand what happened and what is included in the “Others” zip file.
Thanks a lot and best regards,
Sandra
Others
Unpacking backup… (backup_2017-10-17-1131_Swiss_Bluetec_Bridge_ecef879f73cb-others.zip, 3.9 Mb)
Error message: Could not extract file from archive.
Error data: <div class=”progress-msg”>Composing titles…</div> <div class=”progress-msg”>Composing excerpts…</div> <div class=”progress-msg”>Composing authors…</div> <div class=”progress-msg”>Composing slugs…</div> <div class=”progress-msg”>Composing menu order…</div> <div class=”progress-msg”>Composing contents…</div> <div class=”progress-msg”>Composing dates…</div> <div class=”progress-msg”>Composing terms forCategories
taxonomy…</div> <div class=”progress-msg”>Composing terms forTags
taxonomy…</div> <div class=”progress-msg”>Composing URLs for images…</div> <div class=”progress-msg”>Composing URLs for attachments files…</div> <div class=”progress-msg”>Composing unique keys…</div> <div class=”progress-msg”>Processing posts…</div> <div class=”progress-msg”>Data parsing via add-ons…</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #1</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_before_post_import …</div> <div class=”progress-msg”>Combine all data for postJoint information event - 6 September 2016 in Bern
…</div> <div class=”progress-msg”>Find corresponding article among previously imported for postJoint information event - 6 September 2016 in Bern
…</div> <div class=”progress-msg”>Duplicate post wasn’t found with unique key2670
…</div> <div class=”progress-msg”>Applying filterpmxi_article_data
forJoint information event - 6 September 2016 in Bern
</div> <div class=”progress-msg”><b>CREATING</b>Joint information event - 6 September 2016 in Bern
Post
</div> <div class=”progress-msg”>Associate postJoint information event - 6 September 2016 in Bern
with current import …</div> <div class=”progress-msg”>Associate postJoint information event - 6 September 2016 in Bern
with post format 0 …</div> <div class=”progress-msg”><b>TAXONOMIES:</b></div> <div class=”progress-msg”>- Importing taxonomycategory
…</div> <div class=”progress-msg”>- Importing taxonomypost_tag
…</div> <div class=”progress-msg”><b>CREATED</b>Joint information event - 6 September 2016 in Bern
Post
(ID: 152)</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_saved_post</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_after_post_import</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #2</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_before_post_import …</div> <div class=”progress-msg”>Combine all data for postSwiss Fresh Water purifies brackish water live in radio studio
…</div> <div class=”progress-msg”>Find corresponding article among previously imported for postSwiss Fresh Water purifies brackish water live in radio studio
…</div> <div class=”progress-msg”>Duplicate post wasn’t found with unique key2662
…</div> <div class=”progress-msg”>Applying filterpmxi_article_data
forSwiss Fresh Water purifies brackish water live in radio studio
</div> <div class=”progress-msg”><b>CREATING</b>Swiss Fresh Water purifies brackish water live in radio studio
Post
</div> <div class=”progress-msg”>Associate postSwiss Fresh Water purifies brackish water live in radio studio
with current import …</div> <div class=”progress-msg”>Associate postSwiss Fresh Water purifies brackish water live in radio studio
with post format 0 …</div> <div class=”progress-msg”><b>TAXONOMIES:</b></div> <div class=”progress-msg”>- Importing taxonomycategory
…</div> <div class=”progress-msg”>- Importing taxonomypost_tag
…</div> <div class=”progress-msg”><b>CREATED</b>Swiss Fresh Water purifies brackish water live in radio studio
Post
(ID: 153)</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_saved_post</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_after_post_import</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #3</div> <div class=”progress/Restore failed…
Error data: <div class=”progress-msg”>Composing titles…</div> <div class=”progress-msg”>Composing excerpts…</div> <div class=”progress-msg”>Composing authors…</div> <div class=”progress-msg”>Composing slugs…</div> <div class=”progress-msg”>Composing menu order…</div> <div class=”progress-msg”>Composing contents…</div> <div class=”progress-msg”>Composing dates…</div> <div class=”progress-msg”>Composing terms for
Categories
taxonomy…</div> <div class=”progress-msg”>Composing terms forTags
taxonomy…</div> <div class=”progress-msg”>Composing URLs for images…</div> <div class=”progress-msg”>Composing URLs for attachments files…</div> <div class=”progress-msg”>Composing unique keys…</div> <div class=”progress-msg”>Processing posts…</div> <div class=”progress-msg”>Data parsing via add-ons…</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #1</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_before_post_import …</div> <div class=”progress-msg”>Combine all data for postJoint information event - 6 September 2016 in Bern
…</div> <div class=”progress-msg”>Find corresponding article among previously imported for postJoint information event - 6 September 2016 in Bern
…</div> <div class=”progress-msg”>Duplicate post wasn’t found with unique key2670
…</div> <div class=”progress-msg”>Applying filterpmxi_article_data
forJoint information event - 6 September 2016 in Bern
</div> <div class=”progress-msg”><b>CREATING</b>Joint information event - 6 September 2016 in Bern
Post
</div> <div class=”progress-msg”>Associate postJoint information event - 6 September 2016 in Bern
with current import …</div> <div class=”progress-msg”>Associate postJoint information event - 6 September 2016 in Bern
with post format 0 …</div> <div class=”progress-msg”><b>TAXONOMIES:</b></div> <div class=”progress-msg”>- Importing taxonomycategory
…</div> <div class=”progress-msg”>- Importing taxonomypost_tag
…</div> <div class=”progress-msg”><b>CREATED</b>Joint information event - 6 September 2016 in Bern
Post
(ID: 152)</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_saved_post</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_after_post_import</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #2</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_before_post_import …</div> <div class=”progress-msg”>Combine all data for postSwiss Fresh Water purifies brackish water live in radio studio
…</div> <div class=”progress-msg”>Find corresponding article among previously imported for postSwiss Fresh Water purifies brackish water live in radio studio
…</div> <div class=”progress-msg”>Duplicate post wasn’t found with unique key2662
…</div> <div class=”progress-msg”>Applying filterpmxi_article_data
forSwiss Fresh Water purifies brackish water live in radio studio
</div> <div class=”progress-msg”><b>CREATING</b>Swiss Fresh Water purifies brackish water live in radio studio
Post
</div> <div class=”progress-msg”>Associate postSwiss Fresh Water purifies brackish water live in radio studio
with current import …</div> <div class=”progress-msg”>Associate postSwiss Fresh Water purifies brackish water live in radio studio
with post format 0 …</div> <div class=”progress-msg”><b>TAXONOMIES:</b></div> <div class=”progress-msg”>- Importing taxonomycategory
…</div> <div class=”progress-msg”>- Importing taxonomypost_tag
…</div> <div class=”progress-msg”><b>CREATED</b>Swiss Fresh Water purifies brackish water live in radio studio
Post
(ID: 153)</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_saved_post</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_after_post_import</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #3</div> <div class=”progressOctober 17, 2017 at 4:36 pm #235667Dee NutbourneModeratorHi,
Please could you send us a copy of the original restoration log for the migration? This can be found in the ‘wp-content/updraft’ directory of the site via FTP (it should be the latest log file created, unless you have since run a backup).
The contents of the log will be too long to post here directly, but you can use an online service such as Pastebin or Dropbox, and post the link here.
Best Wishes,
David NOctober 18, 2017 at 6:50 am #235773SandraParticipantThis reply has been marked as private.October 18, 2017 at 5:11 pm #235843Dee NutbourneModeratorHi Sandra,
Apologies, it appears that the log file was for a backup that ran after the migration.
Please could you send us a copy of any recent log files from the new site’s wp-content/updraft folder, and we will work out which are the relevant log?The Others backup file contains all the miscellaneous files and directories from the ‘wp-content’ folder (i.e. everything that is not in ‘plugins’, ‘themes’ or ‘uploads’).
Best Wishes,
David NOctober 20, 2017 at 7:33 am #236159SandraParticipantThis reply has been marked as private.October 23, 2017 at 4:35 pm #236711Dee NutbourneModeratorHi Sandra,
It appears that the ‘others’ backup file was corrupted at some point, so fails to unzip.
You will have to take a fresh backup of the ‘Others’ section of the site and restore it separately.
Depending on the contents of wp-content, it may not be necessary to restore the Others section.
The ‘plugins’, ‘uploads’, and ‘themes’ folders are included in their own backup files, and the ‘updraft’ folder is not included in the backup.
If these folders and the ‘index.html’ file are the only things in wp-content, then the Others backup should not be needed.Best Wishes,
David NOctober 30, 2017 at 7:49 am #237900SandraParticipantHi David,
Thanks for your detailed reply. I actually just redid a full migration and am getting exactly the same issue. Then I tried to only restore the “Others” folder, same result.
Thanks for your help and best regards,
Sandra
October 30, 2017 at 12:15 pm #237969Dee NutbourneModeratorHi Sandra,
Please could you send us a copy of the backup log for the new backup?
Best Wishes,
David NOctober 31, 2017 at 7:38 am #238151SandraParticipantThis reply has been marked as private.November 1, 2017 at 6:55 pm #238527Dee NutbourneModeratorHi Sandra,
From the log, it appears that there is a file in ‘wp-content’that is corrupting the backup. The file appears to be outputting its contents rather than being copied.
Please could you send us a list of the files and directories in the ‘wp-content’ folder (or a screenshot)?
Best Wishes,
David NNovember 9, 2017 at 10:08 am #240176SandraParticipantHi David,
Yes, you are right. I do have corrupted files (see screenshot https://www.dropbox.com/s/0lugumaoa6eazst/snip_20171109110610.png?dl=0). I tried to delete them, but couldn’t (file not found). I also run the DB optimizer and used the latest Updraft version, but no change. So, if you could help, it would be great.
Thanks a lot,
Sandra
November 9, 2017 at 3:35 pm #240269SandraParticipantHi David,
My issue is probably about to be solved. I was advised by the Theme X/Pro FB Group to ask my host to delete files and have just done so. I hope it works.
Thanks and best wishes,
Sandra
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