Error log in others after restoring from remote site

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Error log in others after restoring from remote site

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #235607
    Sandra
    Participant

    Hey there,

    For the first time I got an error while migrating my site (apparently something in my posts – see details below). Yet it seems to be working fine. Still I would like to understand what happened and what is included in the “Others” zip file.

    Thanks a lot and best regards,

    Sandra

    Others
    Unpacking backup… (backup_2017-10-17-1131_Swiss_Bluetec_Bridge_ecef879f73cb-others.zip, 3.9 Mb)
    Error message: Could not extract file from archive.
    Error data: <div class=”progress-msg”>Composing titles…</div> <div class=”progress-msg”>Composing excerpts…</div> <div class=”progress-msg”>Composing authors…</div> <div class=”progress-msg”>Composing slugs…</div> <div class=”progress-msg”>Composing menu order…</div> <div class=”progress-msg”>Composing contents…</div> <div class=”progress-msg”>Composing dates…</div> <div class=”progress-msg”>Composing terms for Categories taxonomy…</div> <div class=”progress-msg”>Composing terms for Tags taxonomy…</div> <div class=”progress-msg”>Composing URLs for images…</div> <div class=”progress-msg”>Composing URLs for attachments files…</div> <div class=”progress-msg”>Composing unique keys…</div> <div class=”progress-msg”>Processing posts…</div> <div class=”progress-msg”>Data parsing via add-ons…</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #1</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_before_post_import …</div> <div class=”progress-msg”>Combine all data for post Joint information event - 6 September 2016 in Bern…</div> <div class=”progress-msg”>Find corresponding article among previously imported for post Joint information event - 6 September 2016 in Bern…</div> <div class=”progress-msg”>Duplicate post wasn’t found with unique key 2670…</div> <div class=”progress-msg”>Applying filter pmxi_article_data for Joint information event - 6 September 2016 in Bern</div> <div class=”progress-msg”><b>CREATING</b> Joint information event - 6 September 2016 in Bern Post</div> <div class=”progress-msg”>Associate post Joint information event - 6 September 2016 in Bern with current import …</div> <div class=”progress-msg”>Associate post Joint information event - 6 September 2016 in Bern with post format 0 …</div> <div class=”progress-msg”><b>TAXONOMIES:</b></div> <div class=”progress-msg”>- Importing taxonomy category …</div> <div class=”progress-msg”>- Importing taxonomy post_tag …</div> <div class=”progress-msg”><b>CREATED</b> Joint information event - 6 September 2016 in Bern Post (ID: 152)</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_saved_post</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_after_post_import</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #2</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_before_post_import …</div> <div class=”progress-msg”>Combine all data for post Swiss Fresh Water purifies brackish water live in radio studio…</div> <div class=”progress-msg”>Find corresponding article among previously imported for post Swiss Fresh Water purifies brackish water live in radio studio…</div> <div class=”progress-msg”>Duplicate post wasn’t found with unique key 2662…</div> <div class=”progress-msg”>Applying filter pmxi_article_data for Swiss Fresh Water purifies brackish water live in radio studio</div> <div class=”progress-msg”><b>CREATING</b> Swiss Fresh Water purifies brackish water live in radio studio Post</div> <div class=”progress-msg”>Associate post Swiss Fresh Water purifies brackish water live in radio studio with current import …</div> <div class=”progress-msg”>Associate post Swiss Fresh Water purifies brackish water live in radio studio with post format 0 …</div> <div class=”progress-msg”><b>TAXONOMIES:</b></div> <div class=”progress-msg”>- Importing taxonomy category …</div> <div class=”progress-msg”>- Importing taxonomy post_tag …</div> <div class=”progress-msg”><b>CREATED</b> Swiss Fresh Water purifies brackish water live in radio studio Post (ID: 153)</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_saved_post</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_after_post_import</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #3</div> <div class=”progress/

    Restore failed…

    Error data: <div class=”progress-msg”>Composing titles…</div> <div class=”progress-msg”>Composing excerpts…</div> <div class=”progress-msg”>Composing authors…</div> <div class=”progress-msg”>Composing slugs…</div> <div class=”progress-msg”>Composing menu order…</div> <div class=”progress-msg”>Composing contents…</div> <div class=”progress-msg”>Composing dates…</div> <div class=”progress-msg”>Composing terms for Categories taxonomy…</div> <div class=”progress-msg”>Composing terms for Tags taxonomy…</div> <div class=”progress-msg”>Composing URLs for images…</div> <div class=”progress-msg”>Composing URLs for attachments files…</div> <div class=”progress-msg”>Composing unique keys…</div> <div class=”progress-msg”>Processing posts…</div> <div class=”progress-msg”>Data parsing via add-ons…</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #1</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_before_post_import …</div> <div class=”progress-msg”>Combine all data for post Joint information event - 6 September 2016 in Bern…</div> <div class=”progress-msg”>Find corresponding article among previously imported for post Joint information event - 6 September 2016 in Bern…</div> <div class=”progress-msg”>Duplicate post wasn’t found with unique key 2670…</div> <div class=”progress-msg”>Applying filter pmxi_article_data for Joint information event - 6 September 2016 in Bern</div> <div class=”progress-msg”><b>CREATING</b> Joint information event - 6 September 2016 in Bern Post</div> <div class=”progress-msg”>Associate post Joint information event - 6 September 2016 in Bern with current import …</div> <div class=”progress-msg”>Associate post Joint information event - 6 September 2016 in Bern with post format 0 …</div> <div class=”progress-msg”><b>TAXONOMIES:</b></div> <div class=”progress-msg”>- Importing taxonomy category …</div> <div class=”progress-msg”>- Importing taxonomy post_tag …</div> <div class=”progress-msg”><b>CREATED</b> Joint information event - 6 September 2016 in Bern Post (ID: 152)</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_saved_post</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_after_post_import</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #2</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_before_post_import …</div> <div class=”progress-msg”>Combine all data for post Swiss Fresh Water purifies brackish water live in radio studio…</div> <div class=”progress-msg”>Find corresponding article among previously imported for post Swiss Fresh Water purifies brackish water live in radio studio…</div> <div class=”progress-msg”>Duplicate post wasn’t found with unique key 2662…</div> <div class=”progress-msg”>Applying filter pmxi_article_data for Swiss Fresh Water purifies brackish water live in radio studio</div> <div class=”progress-msg”><b>CREATING</b> Swiss Fresh Water purifies brackish water live in radio studio Post</div> <div class=”progress-msg”>Associate post Swiss Fresh Water purifies brackish water live in radio studio with current import …</div> <div class=”progress-msg”>Associate post Swiss Fresh Water purifies brackish water live in radio studio with post format 0 …</div> <div class=”progress-msg”><b>TAXONOMIES:</b></div> <div class=”progress-msg”>- Importing taxonomy category …</div> <div class=”progress-msg”>- Importing taxonomy post_tag …</div> <div class=”progress-msg”><b>CREATED</b> Swiss Fresh Water purifies brackish water live in radio studio Post (ID: 153)</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_saved_post</div> <div class=”progress-msg”><b>ACTION</b>: pmxi_after_post_import</div> <div class=”progress-msg”>—</div> <div class=”progress-msg”>Record #3</div> <div class=”progress

    #235667
    Dee Nutbourne
    Moderator

    Hi,

    Please could you send us a copy of the original restoration log for the migration? This can be found in the ‘wp-content/updraft’ directory of the site via FTP (it should be the latest log file created, unless you have since run a backup).

    The contents of the log will be too long to post here directly, but you can use an online service such as Pastebin or Dropbox, and post the link here.

    Best Wishes,
    David N

    #235773
    Sandra
    Participant
    This reply has been marked as private.
    #235843
    Dee Nutbourne
    Moderator

    Hi Sandra,

    Apologies, it appears that the log file was for a backup that ran after the migration.
    Please could you send us a copy of any recent log files from the new site’s wp-content/updraft folder, and we will work out which are the relevant log?

    The Others backup file contains all the miscellaneous files and directories from the ‘wp-content’ folder (i.e. everything that is not in ‘plugins’, ‘themes’ or ‘uploads’).

    Best Wishes,
    David N

    #236159
    Sandra
    Participant
    This reply has been marked as private.
    #236711
    Dee Nutbourne
    Moderator

    Hi Sandra,

    It appears that the ‘others’ backup file was corrupted at some point, so fails to unzip.

    You will have to take a fresh backup of the ‘Others’ section of the site and restore it separately.

    Depending on the contents of wp-content, it may not be necessary to restore the Others section.
    The ‘plugins’, ‘uploads’, and ‘themes’ folders are included in their own backup files, and the ‘updraft’ folder is not included in the backup.
    If these folders and the ‘index.html’ file are the only things in wp-content, then the Others backup should not be needed.

    Best Wishes,
    David N

    #237900
    Sandra
    Participant

    Hi David,

    Thanks for your detailed reply. I actually just redid a full migration and am getting exactly the same issue. Then I tried to only restore the “Others” folder, same result.

    Thanks for your help and best regards,

    Sandra

    #237969
    Dee Nutbourne
    Moderator

    Hi Sandra,

    Please could you send us a copy of the backup log for the new backup?

    Best Wishes,
    David N

    #238151
    Sandra
    Participant
    This reply has been marked as private.
    #238527
    Dee Nutbourne
    Moderator

    Hi Sandra,

    From the log, it appears that there is a file in ‘wp-content’that is corrupting the backup. The file appears to be outputting its contents rather than being copied.

    Please could you send us a list of the files and directories in the ‘wp-content’ folder (or a screenshot)?

    Best Wishes,
    David N

    #240176
    Sandra
    Participant

    Hi David,

    Yes, you are right. I do have corrupted files (see screenshot https://www.dropbox.com/s/0lugumaoa6eazst/snip_20171109110610.png?dl=0). I tried to delete them, but couldn’t (file not found). I also run the DB optimizer and used the latest Updraft version, but no change. So, if you could help, it would be great.

    Thanks a lot,

    Sandra

    #240269
    Sandra
    Participant

    Hi David,

    My issue is probably about to be solved. I was advised by the Theme X/Pro FB Group to ask my host to delete files and have just done so. I hope it works.

    Thanks and best wishes,

    Sandra

Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Error log in others after restoring from remote site’ is closed to new replies.