Errors on Backup->Configure Page

  • This topic has 2 replies, 2 voices, and was last updated 3 weeks, 4 days ago by Peter Reichstein.
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  • #769329
    drayesol
    Participant

    I purchased the premium version of updraftPlus and added a remote site to my self-hosted updraftcentral dashboard. When I go to the site’s ‘Backup->Configure’ page I am present with this error: Missing helper: “ifCond”

    I also noticed these issues with the configuration page that may be related to the above error:
    1. On the ‘Configure’ page, in the “Sending Your Backup To Remote Storage” section, it shows a row of empty checkboxes where I assume labels should be shown for each. Also, if I select a checkbox, it shows the Remote Storage option, but it is greyed out with no ability actually configure the option.

    2. On the ‘Configure’ page, in the “Database Options” section, it is missing the external database I’ve configured directly in the backup settings of connected site.

    Here are more details from the browser console on the error:

    dashboard.min.js?ver=0.8.14:1 d {description: undefined, fileName: undefined, lineNumber: undefined, endLineNumber: undefined, message: "Missing helper: "ifCond"", …}description: undefinedendLineNumber: undefinedfileName: undefinedlineNumber: undefinedmessage: "Missing helper: "ifCond""name: "Error"number: undefinedstack: "Error: Missing helper: "ifCond"↵    at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:9680)↵    at Object.c (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:19836)↵    at eval (eval at createFunctionContext (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:29:1808), <anonymous>:15:129)↵    at h (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:17853)↵    at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:11317)↵    at Object.c (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:19836)↵    at Object.eval [as main] (eval at createFunctionContext (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:29:1808), <anonymous>:35:49)↵    at c (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:15429)↵    at d (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:15744)↵    at e (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:28:22728)"__proto__: Error
        at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:5241)
        at b (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)
        at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:2069)
        at b (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)
        at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:1435)
        at b (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)
        at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:792)
        at b (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)
        at https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:417
        at https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:422
    jquery.min.js?ver=3.5.1:2

    Please help! Thank you!

    #769330
    drayesol
    Participant
    This reply has been marked as moderator-only.
    #794924
    Peter Reichstein
    Participant

    Hi there

    Same Problem with 3/3 Sites. Here’s my Console Log:

    file: https://updraftplus.com/wp-content/plugins/updraftcentral/js/dashboard.min.js?ver=0.8.14

    {description: undefined, fileName: undefined, lineNumber: undefined, endLineNumber: undefined, message: "Missing helper: "ifCond"", …}
    description: undefined
    endLineNumber: undefined
    fileName: undefined
    lineNumber: undefined
    message: "Missing helper: "ifCond""
    name: "Error"
    number: undefined
    stack: "Error: Missing helper: "ifCond"↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:9680)↵    at Object.c (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:19836)↵    at eval (eval at createFunctionContext (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:29:1808), <anonymous>:15:129)↵    at h (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:17853)↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:11317)↵    at Object.c (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:19836)↵    at Object.eval [as main] (eval at createFunctionContext (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:29:1808), <anonymous>:35:49)↵    at c (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:15429)↵    at d (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:15744)↵    at e (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:28:22728)"
    __proto__: Error at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:5241) at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330) at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:2069) at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330) at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:1435) at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330) at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:792) at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330) at https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:417 at https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:422
    stack: "Error↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:5241)↵    at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:2069)↵    at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:1435)↵    at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:792)↵    at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)↵    at https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:417↵    at https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:422"
    __proto__:
    constructor: ƒ Error()
    message: ""
    name: "Error"
    toString: ƒ toString()
    __proto__: Object

    Thank you
    Peter

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