Expiring soon message

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 16, 2019 at 11:26 am #446547
    Steven
    Participant

    I’ve bought several licences for renewal but I still have a website giving me the message “Your paid access to UpdraftPlus updates for this site will soon expire”.

    I can’t find anywhere that allows me to assign a licence to that site to make the message go away.

    October 16, 2019 at 2:18 pm #446634
    Bryle Crodua
    Moderator

    Hi Steven,

    Apologies.
    To further check on this, could you provide us your account email?

    Regards,
    Bryle

    October 16, 2019 at 2:39 pm #446663
    Steven
    Participant
    This reply has been marked as private.
    October 16, 2019 at 10:10 pm #446834
    Steven
    Participant

    I posted the email, did you guys get it?

    October 17, 2019 at 10:56 am #446990
    Steven
    Participant

    I haven’t heard back from anyone since last time. I now have several websites showing this warning and no way of getting the add-ons I bought to them.

    October 17, 2019 at 5:00 pm #447151
    Bryle Crodua
    Moderator

    Hi,

    Apologies. We have refreshed your licences now. The renewal message should now disappear.

    Regards,
    Bryle

    October 17, 2019 at 5:21 pm #447164
    Steven
    Participant

    Thank you!

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