How to deleted the old site from the licence.

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin How to deleted the old site from the licence.

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  • #255471
    Jatupon
    Participant

    I use DigitalOcean and then create another droplet to restore my backup in another droplet. Then I decide to deleted it and make another one but I cannot because UpdratfPlus still remember that it is registered to the one that have deleted and I not see where I can delete it. How can I get it to work again?

    #255650
    Dee Nutbourne
    Moderator

    Hi,

    As the licenses are non-transferable as a standard, a license cannot usually be disconnected.
    However, as the site no longer exists, I can reset the license for you.

    Please could you send us URL for the old site to remove?

    Best Wishes,
    David N

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