Hi there I have performed a WP update on my web page but during the update the site froze and now will not recover, I have a HTTP ERROR 500, this page is not working, so I can’t recover the site from the updraft backup (performed just before the update). Can someone assist please?
I was performing the WP update when the site froze, all I see now is HTTP ERROR 500 this site isn’t working, so I can’t recover the website from the Updraftplus backup I did just before the update attempt. I have contacted my provider who has checked the info.php file which has no errors. My website appears to be working correctly, however I cannot access the admin screen in WP to alter the site. The error occurred during the download of files in the update.