Looking for a refund (Migrate tool)

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Looking for a refund (Migrate tool)

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  • Author
    Posts
  • #373033
    Nicholas.Riha
    Participant

    Hello,

    I’ve purchased the migration upgrade to move my website to a new host/domain. After several hours of trying to make it though.

    No matter what I tried on the receiving site I’ve gotten the following error(after trying to restore the site would momentarily error out completely): ABORT: Could not find the information on which entities to restore. 0 : a:0:{}

    I’ve ended up using a different solution to handle my migration.

    #373060
    hmane
    Moderator

    Hi Nicholas,

    To help us work out the cause of your problem, can you please send us a copy of the migration log?
    You can find this log in the ‘wp-content/updraft’ directory of your new site location.
    You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Harshad

    #375976
    Nicholas.Riha
    Participant

    Hello!

    I’ve gone ahead and found the logs, but it doesn’t look complete. It just stops halfway through –

    https://pastebin.com/76jQkByv

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