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- This topic has 21 replies, 2 voices, and was last updated 9 years ago by Andreas.
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April 1, 2015 at 6:16 am #105804AndreasParticipant
Hello again
Now I have to put maintenance mode again.
I have created a temporary login for you; please use thishttp://www.maltidenshus.com/wp-login.php
username: (snip)
psw: (snip)Login there and see, hope that is OK for you. Sorry for all the trouble.
April 1, 2015 at 9:32 am #105849udadminKeymasterHi Andreas,
Thanks. When I try to turn off maintenance mode, I get two messages; one telling me that there’s a problem reaching the MySQL server, and another saying that I’m not authorised: https://snag.gy/lPp1C.jpg
Best wishes,
DavidApril 1, 2015 at 11:35 am #105879AndreasParticipantNow you have other permission, try now. The plugin callify is deactivated (dont changes the issue)
April 1, 2015 at 5:56 pm #105998udadminKeymasterHi,
Thank you. Please can you also provide me with a copy of the backup log from the source site? To get this, go to the ‘Existing Backups’ tab on the UpdraftPlus page on the source site, and click on the “View Log” button for the relevant backup. A good way to send it is to share it via Dropbox, or Pastebin.com, or something similar.
Best wishes,
DavidApril 1, 2015 at 7:05 pm #106017AndreasParticipantApril 1, 2015 at 8:32 pm #106045udadminKeymasterHi Andreas,
Thank you.
I managed to resolve the problem by doing this:
1) On the destination site, visiting Settings -> Media, and removing the custom uploads path setting. (Laddar upp filer: Spara uppladdade filer i den här katalogen)
2) Then, restoring the uploads again. (Nothing else – only the uploads).
I will investigate why the problem occurred, and hopefully get a fix into our upcoming UpdraftPlus release so that it cannot happen again. But, if it does, please repeat the above two steps.
Best wishes,
DavidApril 2, 2015 at 2:25 pm #106308AndreasParticipantudadmin,
Thank you for your support. Now everything works like a charm!
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