Migrate/Clone to staging site not completing

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Viewing 15 posts - 1 through 15 (of 24 total)
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  • September 22, 2021 at 3:06 pm #1232266
    Jordan Gum
    Participant

    After multiple attempts, the Migrate/Clone function won’t complete a transfer of content from a client’s live site to the staging URL. The site is fairly dense with content so downloading and re-uploading the individual Uploads zips is very inefficient. I’ve downloaded the latest log file if that’s needed to troubleshoot. Any help you can offer with getting the automatic process working would be greatly appreciated.

    September 22, 2021 at 3:06 pm #1232267
    Jordan Gum
    Participant
    This reply has been marked as moderator-only.
    September 23, 2021 at 9:14 am #1232806
    Bryle Crodua
    Moderator

    Hi,

    To help us find out the cause of the issue, can you please send us a copy of the migration log?
    You can find this log in the ‘wp-content/updraft’ directory of your new site location.
    You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Bryle

    September 23, 2021 at 2:28 pm #1233029
    Jordan Gum
    Participant
    This reply has been marked as private.
    September 23, 2021 at 4:52 pm #1233140
    Bryle Crodua
    Moderator

    Hi,

    Please use online tool https://pastebin.com/. Copy and paste the content to Pastebin and copy the link here.
    I need the log to the site you are migrating to or the destination site.

    Thanks,
    Bryle

    September 24, 2021 at 4:38 pm #1233840
    Jordan Gum
    Participant
    This reply has been marked as private.
    September 24, 2021 at 5:30 pm #1233872
    Jordan Gum
    Participant
    This reply has been marked as private.
    September 25, 2021 at 11:53 am #1234358
    Bryle Crodua
    Moderator

    Hi Jordan,

    Would it be possible for me to access both source and destination site? So I can check first hand.

    Thanks,
    Bryle

    September 28, 2021 at 1:23 am #1236137
    Jordan Gum
    Participant
    This reply has been marked as private.
    September 28, 2021 at 8:34 am #1236351
    Bryle Crodua
    Moderator

    Hi Jordan,

    You can use temporary email for the account.

    Thanks,
    Bryle

    September 30, 2021 at 1:28 am #1237750
    Jordan Gum
    Participant
    This reply has been marked as private.
    September 30, 2021 at 2:48 pm #1238081
    Bryle Crodua
    Moderator

    Hi Jordan,

    Did you also create login to the staging development site for me?
    I can also confirm looking at the log, that the backup files were successfully sent. So I need to check the destination site on the issue.

    Thanks,
    Bryle

    October 1, 2021 at 4:05 pm #1238884
    Jordan Gum
    Participant
    This reply has been marked as private.
    October 2, 2021 at 2:35 pm #1239489
    Bryle Crodua
    Moderator

    Hi Jordan,

    I checked the both sites it appears that some plugin where not activated. So I’ve activated it and it seems to be the same as the live site now. Can you check please?

    Thanks,
    Bryle

    October 6, 2021 at 12:56 pm #1242351
    Jordan Gum
    Participant
    This reply has been marked as private.
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