Migration crashed WordPress

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  • #18031
    Charlene
    Participant

    Good evening,

    I have purchased the migration add-on and have used it several times no problem.

    Tonight however, when I restored the website it crashed everything and I was unable to access anything.

    I am moving the website like this example subdirectory.original-site.com to subdirectory.new-site.co.uk this isn’t the problem is it?

    Any help would be appreciated.

    #18611
    udadmin
    Keymaster

    Hi Charlene,

    I’d need to see the migration log to say anything useful. Find it in wp-content/updraft in the ‘destination’ site.

    Best wishes,
    David

    #18612
    Charlene
    Participant

    I have tried doing it again from scratch, this time I only restored the database and nothing else.

    It has crashed again… any ideas?

    #18613
    udadmin
    Keymaster

    Hi Charlene,

    Ask your web hosting company where the PHP error log is, and see what it says as the most recent error.

    It’s the end of the day here, so please excuse a lack of further replies today.

    David

    #18618
    Charlene
    Participant

    Hi David,

    Sorry I did not see you had posted before I posted last time.

    I found these two logs – I am hoping I got the right ones.

    Code:
    0000.001 () Opened log file at time: Mon, 24 Feb 2014 23:50:05 +0000 on https://magazine.thedatemarket.co.uk
    0000.001 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.8.8.1 WP: 3.8.1 PHP: 5.4.24 (Linux server.thedatemarket.co.uk 2.6.32-042stab081.5 #1 SMP Mon Sep 30 16:52:24 MSK 2013 i686) MySQL: 5.5.33-cll-lve Server: Apache/2.2.15 (CentOS) safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 10.1M | 10.8M) multisite: N mcrypt: Y ZipArchive::addFile: Y
    0000.001 () Free space on disk containing Updraft’s temporary directory: 14224.6 Mb
    0000.001 () Restore job started. Entities to restore:
    0000.012 () Entity: db
    0000.012 () Unpacking backup…
    0000.013 () Restoring the database (on a large site this can take a long time – if it times out (which can happen if your web hosting company has configured your hosting to limit resources) then you should use a different method, such as phpMyAdmin)…
    0000.014 () Tried to raise max_allowed_packet from 1 Mb to 32 Mb, but failed (Access denied; you need (at least one of) the SUPER privilege(s) for this operation, b:0;)
    0000.014 () Max packet size: 1 Mb
    0000.015 () Backup created by: 1.8.8.1
    0000.015 () <strong>Backup of:</strong> https://magazine.thedatemarket.com
    0000.015 () Content URL: https://magazine.thedatemarket.com/wp-content
    0000.015 () Old table prefix: wp_
    0000.015 () Site information: multisite=0
    0000.016 () New table prefix: wp_magazine
    0000.017 () Restoring table (MyISAM): wp_options – will restore as: wp_magazineoptions
    0000.078 () Search and replacing table: wp_magazineoptions: rows: 364
    0000.170 () Restoring table (MyISAM): wp_users – will restore as: wp_magazineusers
    0000.173 () Search and replacing table: wp_magazineusers: rows: 10
    0000.175 () Restoring table (MyISAM): wp_usermeta – will restore as: wp_magazineusermeta
    0000.194 () Search and replacing table: wp_magazineusermeta: rows: 205
    0000.205 () Restoring table (MyISAM): wp_commentmeta – will restore as: wp_magazinecommentmeta
    0000.209 () Search and replacing table: wp_magazinecommentmeta: rows: 4
    0000.209 () Restoring table (MyISAM): wp_comments – will restore as: wp_magazinecomments
    0000.213 () Search and replacing table: wp_magazinecomments: rows: 2
    0000.213 () Restoring table (MyISAM): wp_links – will restore as: wp_magazinelinks
    0000.217 () Search and replacing table: wp_magazinelinks: rows: 0
    0000.217 () Restoring table (MyISAM): wp_postmeta – will restore as: wp_magazinepostmeta
    0000.884 () Search and replacing table: wp_magazinepostmeta: rows: 5879
    0001.138 () Searching and replacing reached row: 5000
    0001.185 () Restoring table (MyISAM): wp_posts – will restore as: wp_magazineposts
    0001.284 () Search and replacing table: wp_magazineposts: rows: 428
    0001.450 () Restoring table (MyISAM): wp_term_relationships – will restore as: wp_magazineterm_relationships
    0001.464 () Skipping this table: data in this table (wp_magazineterm_relationships) should not be search/replaced
    0001.464 () Restoring table (MyISAM): wp_term_taxonomy – will restore as: wp_magazineterm_taxonomy
    0001.476 () Search and replacing table: wp_magazineterm_taxonomy: rows: 151
    0001.485 () Restoring table (MyISAM): wp_terms – will restore as: wp_magazineterms
    0001.496 () Search and replacing table: wp_magazineterms: rows: 136
    0001.503 () Restoring table (InnoDB): wp_advps_optionset – will restore as: wp_magazineadvps_optionset
    0001.506 () Search and replacing table: wp_magazineadvps_optionset: rows: 4
    0001.508 () Restoring table (InnoDB): wp_advps_thumbnail – will restore as: wp_magazineadvps_thumbnail
    0001.509 () Database queries processed: 50 in 1.50 seconds
    0001.511 () Search and replacing table: wp_magazineadvps_thumbnail: rows: 2
    0001.511 () Restoring table (MyISAM): wp_wp_rp_tags – will restore as: wp_magazinewp_rp_tags
    0001.520 () Search and replacing table: wp_magazinewp_rp_tags: rows: 109
    0001.525 () Finished: lines processed: 57 in 1.51 seconds
    0001.525 () Cleaning up rubbish…
    0001.525 () Begin search and replace (updraftplus_restored_db)
    0001.525 () Database search and replace: replace https://magazine.thedatemarket.com in backup dump with https://magazine.thedatemarket.co.uk
    0001.525 () Search and replacing table: wp_magazineadvps_optionset: already done
    0001.525 () Search and replacing table: wp_magazineadvps_thumbnail: already done
    0001.525 () Search and replacing table: wp_magazinecommentmeta: already done
    0001.525 () Search and replacing table: wp_magazinecomments: already done
    0001.525 () Search and replacing table: wp_magazinelinks: already done
    0001.525 () Search and replacing table: wp_magazineoptions: already done
    0001.525 () Search and replacing table: wp_magazinepostmeta: already done
    0001.525 () Search and replacing table: wp_magazineposts: already done
    0001.525 () Search and replacing table: wp_magazineterm_relationships: already done
    0001.525 () Search and replacing table: wp_magazineterm_taxonomy: already done
    0001.525 () Search and replacing table: wp_magazineterms: already done
    0001.525 () Search and replacing table: wp_magazineusermeta: already done
    0001.525 () Search and replacing table: wp_magazineusers: already done
    0001.525 () Search and replacing table: wp_magazinewp_rp_tags: already done
    0001.526 () Entity: others
    0001.526 () Unpacking backup… (backup_2014-02-24-2103_The_Date_Market_77e2f19b9cd8-others.zip)
    0001.527 () Cleaning up rubbish…
    0001.527 () Entity: plugins
    0001.527 () Unpacking backup… (backup_2014-02-24-2103_The_Date_Market_77e2f19b9cd8-plugins.zip)
    0002.011 () Moving old data: filesystem method / updraft_dir is potentially possible
    0002.011 () Moving old data: can potentially use wp_filesystem method / -old
    0002.011 () Moving old data out of the way…
    0002.052 () Moving unpacked backup into place…
    0002.212 () Cleaning up rubbish…
    0002.213 () Entity: themes
    0002.213 () Unpacking backup… (backup_2014-02-24-2103_The_Date_Market_77e2f19b9cd8-themes.zip)
    0002.270 () Moving old data: filesystem method / updraft_dir is potentially possible
    0002.271 () Moving old data: can potentially use wp_filesystem method / -old
    0002.271 () Moving old data out of the way…
    0002.284 () Moving unpacked backup into place…
    0002.310 () Cleaning up rubbish…
    0002.310 () Entity: uploads
    0002.310 () Unpacking backup… (backup_2014-02-24-2103_The_Date_Market_77e2f19b9cd8-uploads.zip)
    0002.867 () Moving old data: filesystem method / updraft_dir is potentially possible
    0002.867 () Moving old data: can potentially use wp_filesystem method / -old
    0002.867 () Moving old data out of the way…
    0002.868 () Moving unpacked backup into place…
    0002.904 () Cleaning up rubbish…
    0002.905 () Restore successful!
    0002.905 () Restore successful
    Code:
    0000.001 () Opened log file at time: Tue, 25 Feb 2014 00:40:41 +0000 on https://magazine.thedatemarket.co.uk
    0000.001 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.8.8.1 WP: 3.8.1 PHP: 5.4.24 (Linux server.thedatemarket.co.uk 2.6.32-042stab081.5 #1 SMP Mon Sep 30 16:52:24 MSK 2013 i686) MySQL: 5.5.33-cll-lve Server: Apache/2.2.15 (CentOS) safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 10.1M | 10.8M) multisite: N mcrypt: Y ZipArchive::addFile: Y
    0000.001 () Free space on disk containing Updraft’s temporary directory: 14079 Mb
    0000.001 () Restore job started. Entities to restore:
    0000.011 () Entity: db
    0000.011 () Unpacking backup…
    0000.012 () Restoring the database (on a large site this can take a long time – if it times out (which can happen if your web hosting company has configured your hosting to limit resources) then you should use a different method, such as phpMyAdmin)…
    0000.013 () Tried to raise max_allowed_packet from 1 Mb to 32 Mb, but failed (Access denied; you need (at least one of) the SUPER privilege(s) for this operation, b:0;)
    0000.013 () Max packet size: 1 Mb
    0000.014 () Backup created by: 1.8.8.1
    0000.014 () <strong>Backup of:</strong> https://magazine.thedatemarket.com
    0000.014 () Content URL: https://magazine.thedatemarket.com/wp-content
    0000.014 () Old table prefix: wp_
    0000.015 () Site information: multisite=0
    0000.016 () New table prefix: wp_newmagazine
    0000.017 () Restoring table (MyISAM): wp_options – will restore as: wp_newmagazineoptions
    0000.090 () Search and replacing table: wp_newmagazineoptions: rows: 365
    0000.183 () Restoring table (MyISAM): wp_users – will restore as: wp_newmagazineusers
    0000.187 () Search and replacing table: wp_newmagazineusers: rows: 10
    0000.188 () Restoring table (MyISAM): wp_usermeta – will restore as: wp_newmagazineusermeta
    0000.208 () Search and replacing table: wp_newmagazineusermeta: rows: 205
    0000.219 () Restoring table (MyISAM): wp_commentmeta – will restore as: wp_newmagazinecommentmeta
    0000.222 () Search and replacing table: wp_newmagazinecommentmeta: rows: 4
    0000.223 () Restoring table (MyISAM): wp_comments – will restore as: wp_newmagazinecomments
    0000.227 () Search and replacing table: wp_newmagazinecomments: rows: 2
    0000.227 () Restoring table (MyISAM): wp_links – will restore as: wp_newmagazinelinks
    0000.230 () Search and replacing table: wp_newmagazinelinks: rows: 0
    0000.230 () Restoring table (MyISAM): wp_postmeta – will restore as: wp_newmagazinepostmeta
    0000.886 () Search and replacing table: wp_newmagazinepostmeta: rows: 5879
    0001.137 () Searching and replacing reached row: 5000
    0001.184 () Restoring table (MyISAM): wp_posts – will restore as: wp_newmagazineposts
    0001.286 () Search and replacing table: wp_newmagazineposts: rows: 428
    0001.449 () Restoring table (MyISAM): wp_term_relationships – will restore as: wp_newmagazineterm_relationships
    0001.464 () Skipping this table: data in this table (wp_newmagazineterm_relationships) should not be search/replaced
    0001.464 () Restoring table (MyISAM): wp_term_taxonomy – will restore as: wp_newmagazineterm_taxonomy
    0001.475 () Search and replacing table: wp_newmagazineterm_taxonomy: rows: 151
    0001.485 () Restoring table (MyISAM): wp_terms – will restore as: wp_newmagazineterms
    0001.495 () Search and replacing table: wp_newmagazineterms: rows: 136
    0001.502 () Restoring table (InnoDB): wp_advps_optionset – will restore as: wp_newmagazineadvps_optionset
    0001.505 () Search and replacing table: wp_newmagazineadvps_optionset: rows: 4
    0001.507 () Restoring table (InnoDB): wp_advps_thumbnail – will restore as: wp_newmagazineadvps_thumbnail
    0001.508 () Database queries processed: 50 in 1.50 seconds
    0001.510 () Search and replacing table: wp_newmagazineadvps_thumbnail: rows: 2
    0001.510 () Restoring table (MyISAM): wp_wp_rp_tags – will restore as: wp_newmagazinewp_rp_tags
    0001.518 () Search and replacing table: wp_newmagazinewp_rp_tags: rows: 109
    0001.523 () Finished: lines processed: 57 in 1.51 seconds
    0001.523 () Cleaning up rubbish…
    0001.523 () Begin search and replace (updraftplus_restored_db)
    0001.523 () Database search and replace: replace https://magazine.thedatemarket.com in backup dump with https://magazine.thedatemarket.co.uk
    0001.523 () Search and replacing table: wp_newmagazineadvps_optionset: already done
    0001.523 () Search and replacing table: wp_newmagazineadvps_thumbnail: already done
    0001.523 () Search and replacing table: wp_newmagazinecommentmeta: already done
    0001.524 () Search and replacing table: wp_newmagazinecomments: already done
    0001.524 () Search and replacing table: wp_newmagazinelinks: already done
    0001.524 () Search and replacing table: wp_newmagazineoptions: already done
    0001.524 () Search and replacing table: wp_newmagazinepostmeta: already done
    0001.524 () Search and replacing table: wp_newmagazineposts: already done
    0001.524 () Search and replacing table: wp_newmagazineterm_relationships: already done
    0001.524 () Search and replacing table: wp_newmagazineterm_taxonomy: already done
    0001.524 () Search and replacing table: wp_newmagazineterms: already done
    0001.524 () Search and replacing table: wp_newmagazineusermeta: already done
    0001.524 () Search and replacing table: wp_newmagazineusers: already done
    0001.524 () Search and replacing table: wp_newmagazinewp_rp_tags: already done
    0001.525 () Restore successful!
    0001.525 () Restore successful
    #18619
    Charlene
    Participant

    I have also found the php error log but I do not know how to open this. Can I email it over to someone?

    #18620
    udadmin
    Keymaster

    Hi,

    Please send to: [email protected]

    David

    #18621
    Charlene
    Participant

    Thank you David – I have emailed this over

    #18622
    udadmin
    Keymaster

    Hi Charlene,

    Received – thank you.

    It’s this plugin – https://wordpress.org/plugins/auto-featured-image/ – it’s giving a PHP fatal error. If it worked on the source site, then almost certainly it’s because the destination side server has a newer PHP version that the plugin (which hasn’t been updated since 2011) is incompatible with.

    To resolve, delete the directory wp-content/plugins/auto-featured-image from the destination server, then log into the WP admin dashboard, and visit the plugins page. The plugin will then be automatically de-activated, and the front end of the site should load.

    David

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