UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › migration does not work as expected
- This topic has 6 replies, 3 voices, and was last updated 6 days, 10 hours ago by Vanessa.
May 22, 2023 at 1:58 pm #1803048FulviaParticipant
I did 2 times the migration process following your instructions.
The migration does not restore the entire backup it died after the DAtabse, jumping to finish without restoring Mist-use plugin, Plugins, Themes, Uploads, Others, Cleaning.
Of course the receiving site is not working…
I paid the Premium version to have this feature so how I have to do to solve the issue?
I saved the log but there is no way to attach here any image or file.
ThanksMay 22, 2023 at 1:58 pm #1803050FulviaParticipantThis reply has been marked as moderator-only.May 22, 2023 at 2:41 pm #1803101Bryle CroduaModerator
To help us work out the cause of your problem, can you please send us a copy of the migration log?
You can find this log in the ‘wp-content/updraft’ directory of your new site location.
You can send the log file as an attachment or copy the contents into an online tool (such as http://pastebin.com/ )
BryleMay 23, 2023 at 2:03 pm #1804047FulviaParticipant
I can send log as an attachment? where?May 23, 2023 at 8:20 pm #1804327VanessaModerator
Please use a tool such as pastebin.com to copy and paste the logMay 26, 2023 at 8:00 am #1806787FulviaParticipant
Do you have an idea of how many rows the log has? It’s a hudge waste of time while I could send a pdf somehow.
If this is not possible so please refound me as your system does not fit our needs.
Thanks and kind regardsMay 26, 2023 at 3:40 pm #1807086VanessaModerator
You can send the log in using our premium support form: https://updraftplus.com/paid-support-requests/
Here you can just download the log and attach it.
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