migration does not work as expected

[FulviaParticipant]

Heelo,
I did 2 times the migration process following your instructions.
The migration does not restore the entire backup it died after the DAtabse, jumping to finish without restoring Mist-use plugin, Plugins, Themes, Uploads, Others, Cleaning.
Of course the receiving site is not working…
I paid the Premium version to have this feature so how I have to do to solve the issue?
I saved the log but there is no way to attach here any image or file.
Thanks

[FulviaParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi,

To help us work out the cause of your problem, can you please send us a copy of the migration log?
You can find this log in the ‘wp-content/updraft’ directory of your new site location.
You can send the log file as an attachment or copy the contents into an online tool (such as http://pastebin.com/ )

Regards,
Bryle

[FulviaParticipant]

I can send log as an attachment? where?

[VanessaModerator]

Please use a tool such as pastebin.com to copy and paste the log

[FulviaParticipant]

Do you have an idea of how many rows the log has? It’s a hudge waste of time while I could send a pdf somehow.
If this is not possible so please refound me as your system does not fit our needs.
Thanks and kind regards

[VanessaModerator]

Hi,

You can send the log in using our premium support form: https://updraftplus.com/paid-support-requests/
Here you can just download the log and attach it.

[Author]

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