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Tagged: migration failed
- This topic has 3 replies, 2 voices, and was last updated 6 years, 4 months ago by Bryle Crodua.
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November 2, 2017 at 7:33 pm #238828AaronParticipant
I am getting error when I try migration:
Warnings:
You are importing from a newer version of WordPress (4.8.3) into an older one (4.7.7). There are no guarantees that WordPress can handle this.
The site in this backup was running on a webserver with version 7.0 of PHP. This is significantly newer than the server which you are now restoring onto (version 5.6.21). You should only proceed if you cannot update the current server and are confident (or willing to risk) that your plugins/themes/etc. are compatible with the older PHP version. Any support requests to do with PHP should be raised with your web hosting company.The database server that this WordPress site is running on doesn’t support the character set (utf8mb4) which you are trying to import. You can choose another suitable character set instead and continue with the restoration at your own risk. Go here for more information. Go here for more information.
The database server that this WordPress site is running on doesn’t support the collation (utf8mb4_unicode_ci) used in the database which you are trying to import. You can choose another suitable collation instead and continue with the restoration (at your own risk).Errors:
Error: The database backup uses MySQL features not available in the old MySQL version (5.1.63) that this site is running on. You must upgrade MySQL to be able to use this database.Thanks
November 4, 2017 at 5:26 pm #239229Bryle CroduaModeratorHi Aaron,
Apologies for the late response.
The warning message already contains the information that you need to know and how to fix to avoid getting into issues after migration.
Are you still having issues when migrating site?
Kind Regards,
BryleNovember 7, 2017 at 2:57 pm #239769AaronParticipantYes, I can’t migrate it and if it doesn’t work I want a refund please. I used to use this plugin all the time no problem, but now it seems to have more issues. Please provide refund for recent payment.
November 8, 2017 at 6:16 am #239912Bryle CroduaModeratorHi Aaron,
I’m afraid that we cannot process refunds via the forums.
Please could you open a support ticket through our customer support form:Kind Regards,
Bryle -
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