UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › MU – Migrator
- This topic has 6 replies, 4 voices, and was last updated 5 years, 2 months ago by udadmin.
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AuthorPosts
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January 16, 2019 at 8:15 pm #338338ChrisParticipant
Hello,
I’m trying to use the migrator in Multi-site, but am getting the following error on the sending end of the process:
PHP Fatal error (Error) has occurred during doaction subaction with updraft_remote_ping_test subsubaction. Error Message: Class ‘Math_BigInteger’ not found (Code: 0, line 555 in /www/virtualhosts/xyz.com/public_html/wp-content/plugins/updraftplus/vendor/phpseclib/phpseclib/phpseclib/Crypt/RSA.php)
Do you have any suggestions?
Thanks
ChrisJanuary 18, 2019 at 3:04 pm #339068ChrisParticipantAny update on this?
ChrisJanuary 18, 2019 at 4:25 pm #339135Dee NutbourneModeratorHi Chris,
Apologies for the delay.
It appears that a certain file included in UpdraftPlus cannot be found.
Please could you try uninstalling and reinstalling the plugin from scratch?Best Wishes,
David NJanuary 18, 2019 at 8:32 pm #339229ChrisParticipantHi David,
I deleted and reinstalled the plugin on both ends and updated them to the 2.16.4.2 Version. I see the RSA.php file is in the directory.
However, I’m getting the same error. This is happening while the pluging is “Testing Connection…”
Thanks,
ChrisJanuary 22, 2019 at 6:58 pm #340474ChrisParticipantI believe that the re-installing worked.
ChrisFebruary 9, 2019 at 2:17 am #346706m.bariolaParticipantHi,
I have the same problem, however not in a multi-site. I am just trying to send from mydomain.com on server A to temp.mydomain.com onto server B, then pass it on mydomain.com on server B. When I try the first step, I get self same error. Tried to uninstall and reinstall many times to no avail. This is somewhat urgent as I might lose access to original space in a matter of days.
February 18, 2019 at 7:53 pm #350085udadminKeymasterWhat files do you have in the directory wp-content/plugins/updraftplus/vendor/phpseclib/phpseclib/phpseclib/Math on each of the source and destination sites ??
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