Multisite Backups Timing Out on DigitalOcean Site

[KermitParticipant]

I need this ticket assigned to Dee – I have the database and FTP information but need to know how to add this to this support post privately.

Thanks!

Kermit Woodall

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[KermitParticipant]

This reply has been marked as private.

[Dee NutbourneModerator]

Hi Kermit,

Apologies for the delay.

I have checked the options tables in the database, and it appears that there are still UpdraftPlus and cron options in several si8b-site options tables.

To find these in adminer, for every sub-site options table using the Search function, search for ‘option_name’, ‘LIKE%%’, ‘updraft’
To search for the sub-site cron, search ‘option_name’,’=’,’cron’

I can remove these options from the database with your permission if you wish?

Best Wishes,
Dee

[KermitParticipant]

Yes. Please remove these. And thank you!

[Dee NutbourneModerator]

Hi Kermit,

I have removed the UpdraftPlus settings from all sub-sites now.

Duplicate backups should no longer run. Please could you monitor the next few backup runs?

Best Wishes,
Dee

[KermitParticipant]

So far it’s worked correct for last night. I’ll keep monitoring.

[KermitParticipant]

Still looking good today!

[Author]

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