Old backups are not removed from Google Drive

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Viewing 15 posts - 1 through 15 (of 26 total)
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    Posts
  • April 14, 2019 at 4:30 pm #375827
    qais.wardag
    Participant

    Hi
    I store backups on google drive for the my website. I only want to retain a total of 3 backups on google drive server when doing a auto backup.

    However, updraft do not remove the 4 backup in the list at google drive. At this point, I should only see 3 backups at google drive, but instead the list continues to grow.

    At my wordpress updraft dashboard I can only see 3 backups, wich is correct, but how can I tell updraft to also delete the 4 backup from google drive.

    April 15, 2019 at 3:20 pm #376227
    Bryle Crodua
    Moderator

    Hi,

    Can you send me a screenshot of the “Premium/Extensions” tab please?

    You can use an online tool such as snag.gy to take a screenshot and paste the link here.

    Regards,
    Bryle

    April 16, 2019 at 11:27 pm #376897
    qais.wardag
    Participant
    This reply has been marked as private.
    April 21, 2019 at 3:31 pm #378694
    qais.wardag
    Participant
    This reply has been marked as private.
    April 22, 2019 at 3:40 pm #378969
    Bryle Crodua
    Moderator

    Hi,

    Apologies, I meant the “Backup/Restore” tab.
    Could you also include the backups logs for the last 4 backups please?

    Regards,
    Bryle

    April 23, 2019 at 2:27 pm #379450
    qais.wardag
    Participant
    This reply has been marked as private.
    April 29, 2019 at 7:28 pm #381912
    qais.wardag
    Participant

    Any news?

    April 30, 2019 at 5:00 pm #382334
    Bryle Crodua
    Moderator

    Hi,

    Could you try manually delete the oldest or 4th backup file and see if UpdraftPlus continues to experience the same problem?
    It is possible that backup is no longer recognised.

    Regards,
    Bryle

    May 1, 2019 at 9:40 am #382590
    qais.wardag
    Participant

    It is not only 4 backups. Now there is more then 20 backups.

    I will try to delete all of them.
    And see what happens after the thired backup.

    /Qais

    May 1, 2019 at 10:27 am #382607
    qais.wardag
    Participant

    However, I have tryied above before, and it did not helped.

    May 1, 2019 at 1:35 pm #382668
    Bryle Crodua
    Moderator

    Hi,

    Could you also send screenshot of your Google Drive backups please?

    Regards,
    Bryle

    May 1, 2019 at 10:30 pm #382883
    qais.wardag
    Participant
    This reply has been marked as private.
    May 5, 2019 at 6:48 pm #384237
    qais.wardag
    Participant
    This reply has been marked as private.
    May 6, 2019 at 8:37 pm #384620
    Bryle Crodua
    Moderator

    Hi,

    Are you able to provide us access to your site? So we can check first hand.

    Regards,
    Bryle

    May 7, 2019 at 12:06 am #384692
    qais.wardag
    Participant
    This reply has been marked as private.
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