Premium version migration feature didn't work

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  • #139525
    Ming
    Participant

    My premium version migration feature did NOT work at all.
    The new links with new pages and new images work well on resource site but they cannot be migrated to another destination site. There are no any error in the log files (see attached bellow). but on the destination website, I got “error 404 page” “Oops, this page could not be found”. I tried different migration methods (traditional restore, clone with site key) none of them work. Also the migration did not work even after upgraded UpdraftPlus to the latest Version 2.11.21.22.
    Here are the backup log file and restore log files:

    #139529
    udadmin
    Keymaster

    Hi,

    Sounds a bit like this:
    https://updraftplus.com/faqs/migrating-site-front-page-works-pages-give-404-error/

    Can you post some links that give 404s? I tried visiting links on the destination site, according to the log file, but did not get any,.

    David

    #139534
    Ming
    Participant

    Please go to the destination website http://www.aerusi.com, click any links under the collectives, you will see the “Error 404 page”

    #139535
    Ming
    Participant

    But all those links are working well on the resource website. What do permalinks do with these links? I didn’t get it. How to fix this issue?
    Thanks

    #139609
    Dee Nutbourne
    Moderator

    Hi,

    WordPress has a number of different modes that links can be set to e.g. by post name (yoursite.com/post_name), or by post number (yoursite.com/?p=123).

    If you go to Settings->Permalinks in your resource website Admin, you will see a list of modes, with one selected. Compare that to the same page in your destination site.

    You will need to make sure that the setting on the destination site matches the setting on the resource site.

    David N

    #139610
    Dee Nutbourne
    Moderator

    PS.

    Could you also check the product page for one of the the collectives in WP-Admin? Near the top of that page, there should be a link labelled permalink (just under the title input). What is that permalink?

    David N

    #139631
    Ming
    Participant

    Permalinks on resource website: * Custom Structure https://dev1/Aerusi/index.php/%year%/%monthnum%/%day%/%postname%/

    On Destination website: * Day and name https://www.aerusi.com/index.php/2016/01/12/sample-post/
    I cannot change destination website Permalinks from “Day and name” to “Custom Structure”

    I will ask my WP designer to answer your last question.
    Thanks

    #139746
    Ming
    Participant

    My WP designer said the UpdraftPlus migration feature didn’t migrate the Permalinks properly. She has fixed the issue manually by herself.

    Why UpdraftPlus cannot migrate the permalinks properly and how to fix this issue?

    Please help!

    #139828
    Dee Nutbourne
    Moderator

    Hi Ming,

    Could you ask your developer for what they did to manually fix the permalinks? This will give an indication of what the original problem was.

    Best Wishes,
    David N

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