Refresh New license on active sites

[emanuel.haumantParticipant]

Hello,

Is it possible to refresh my licences ?

It seems I have a mix of several updraftplus licences on my website.
I have messages :
“Your paid access to UpdraftPlus updates for this site has expired. You will no longer receive updates to UpdraftPlus. ”

Is it possible to update all my website with the last active licence ?

Thank you

[Bryle CroduaModerator]

Hi,

To check further on this, could you provide us your UpdraftPlus account email?

Regards,
Bryle

[emanuel.haumantParticipant]

Hello,

Of course
[email protected]

Thank you

[Bryle CroduaModerator]

Hi,

It appears that our licencing server did not recognise your purchase as a renewal.
I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

Best Wishes,
Bryle

[emanuel.haumantParticipant]

Hi,

Thank you, everything is ok now.

Best regards

[Author]

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