Renewal Notification (Subscription) UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Renewal Notification (Subscription) This topic has 6 replies, 3 voices, and was last updated 1 month ago by Bryle Crodua. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts January 16, 2020 at 10:21 pm #496035 mahlerParticipant I am currently seeing a renewal notification on my sites, despite being on an automatic subscription. Should this be occurring? January 20, 2020 at 11:10 am #497972 Bryle CroduaModerator Hi, Apologies for the delay. We are unable to pull up an account, could you provide us your UpdraftPlus account email? Regards, Bryle January 21, 2020 at 9:38 am #498613 mahlerParticipant This reply has been marked as private. January 21, 2020 at 3:59 pm #498822 Bryle CroduaModerator Hi, Apologies for the confusion. I can confirm that you have a subscription with UpdraftPlus Premium and would automatically renew on February 8, 2020. Our system does notify you regarding this in case you do not wish to proceed with the renewal. Regards, Bryle January 22, 2020 at 12:59 am #499133 mahlerParticipant The issue is that the plugin is installed on sites where other administrators do not need to see the warning. Perhaps there should be a setting to limit the notification to selected administrators. January 22, 2020 at 1:22 am #499144 sanjay-9681Participant This reply has been marked as private. January 22, 2020 at 5:58 pm #499620 Bryle CroduaModerator Hi @mahler, I will send you feedback to our development team. @sanjay, please send us a request using this form – https://updraftplus.com/paid-support-requests/ Thanks, Bryle Author Posts Viewing 7 posts - 1 through 7 (of 7 total) The topic ‘Renewal Notification (Subscription)’ is closed to new replies.