Restore from Google Drive Fails

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  • #248880
    Annelie
    Participant

    Whilst trying to perform a restore from a backup on g-drive I get the followung error message:

    Google Drive id_from_path failure: exception (Google_Service_Exception): Error calling GET https://www.googleapis.com/drive/v3/about: (400) The ‘fields’ parameter is required for this method.

    The restore fails.

    Any ideas?

    //Stuart

    #248932
    aporter
    Moderator

    Hi,

    This looks like another plugin you have is loading their Google SDK over ours.

    Another customer had this issue and found Duplicator Pro was causing the plugin conflict.

    If you have that plugin can you temporarily disable it and try the restore again, if you don’t have that plugin can you disable each plugin one by one until you find the one causing the issue and report back here with the plugin name?

    Alternatively you could download the backups from Google Drive directly and upload them to your site and then restore from the uploaded copy.

    Best Wishes,

    Ashley

    #248935
    Annelie
    Participant

    Ashley,

    Duplicator Pro was indeed causing the problem, I have now disabled it (obsolete) and its fine now. Thank you.

    I had downloaded/uploaded the backups as a workaround, but thanks for the tip anyhow.

    //Stuart

Viewing 3 posts - 1 through 3 (of 3 total)
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