Restore over writes the admin account

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Restore over writes the admin account

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  • #47365
    Michael
    Participant

    For some reason my site has become inaccessible to the admin – I have had to remove the site – reinstall WordPress and then restore. Fine so far, however, having set up an administrator account on setting up the new wordpress install – restoring (I’ve now done this a couple of times) results in my admin account not being recognised – even putting in my email address associated with the account results in:

    “Possible reason: your host may have disabled the mail() function.”

    So my site is up, but i have no way of accessing the admin pages. http://www.rnmedics.com.

    Any suggestions, please. I find it hard to understand that my restore will have removed my existing admin account.

    Thanks,

    Mike

    #47432
    udadmin
    Keymaster

    Hi Mike,

    When you restore a database, you’d expect all your user accounts to be replaced by those in the database – the WordPress database contains all your user accounts, so restoring one will restore those.

    Best wishes,
    David

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