Retention rules not working

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • August 8, 2022 at 5:48 am #1525335
    solowiz
    Participant

    I have a site that is set to back up files weekly, retain up to 60 backups, with incremental every 12 hours.

    However, the list of backups only shows a single set of full backup files – plugins, themes, uploads, others, WP Core. All older backups, dating back to 2018, are database only (daily), and database/plugin backups (automatic update), plus manual-delete-only backups.

    1. Why do I only have 1 full set of backup files?
    2. Does “retain this many scheduled backups” set to 60 mean 60 full backup sets, or 60 files? (i.e., 10 backup sets x 6 zip files each)

    August 8, 2022 at 5:48 am #1525336
    solowiz
    Participant
    This reply has been marked as moderator-only.
    August 8, 2022 at 5:59 am #1525349
    solowiz
    Participant

    P.S. – I have this issue on multiple sites.

    August 8, 2022 at 2:27 pm #1525639
    Bryle Crodua
    Moderator

    Hi,

    Please could you send us a copy of the latest full backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    August 8, 2022 at 6:54 pm #1525795
    solowiz
    Participant
    This reply has been marked as private.
    August 9, 2022 at 2:08 pm #1526469
    Bryle Crodua
    Moderator

    Hi,

    The log shows “0001.551 (0) Retain: beginning examination of existing backup sets; user setting: retain_files=60, retain_db=120”

    “0001.557 (0) This backup set (1657656800) was an automatic backup, and we have not yet reached any retain limits, so it will not be counted or pruned. Skipping.”

    Looking at the log it is saying that the backup retention file has not been reached yet so it is keeping the backup set.

    Thanks,
    Bryle

    August 11, 2022 at 4:26 am #1527827
    solowiz
    Participant
    This reply has been marked as private.
    August 11, 2022 at 3:05 pm #1528214
    Bryle Crodua
    Moderator

    Hi,

    Sorry, what made you say that you only have a single full backup saved?
    Can you please take a screenshot of the backup list? Does it show database, theme, uploads, plugins and others? If yes, then you have full backup for those dates.

    Thanks,
    Bryle

    August 13, 2022 at 2:49 am #1529421
    solowiz
    Participant
    This reply has been marked as private.
    August 18, 2022 at 1:42 pm #1533941
    solowiz
    Participant

    ^bump

    August 18, 2022 at 3:11 pm #1534010
    Bryle Crodua
    Moderator

    Hi,

    Can we ask access to your website please?
    Make sure to mark your reply as private or send it through here – https://updraftplus.com/paid-support-requests/

    Thanks,
    Bryle

    August 18, 2022 at 3:38 pm #1534021
    solowiz
    Participant
    This reply has been marked as private.
    August 22, 2022 at 2:32 pm #1537128
    Bryle Crodua
    Moderator

    Hi,

    As I can see, there has been a full backup since July 31? See screenshots
    https://gyazo.com/8ab0f0713bc9124868550da002c553af
    https://gyazo.com/a0dff66a339d9bdb1d5d1b25135fcfa7
    https://gyazo.com/f97978fd9c602a4bc6d307dccb2fd929
    https://gyazo.com/7d4ed429600a06ed1ff63fc158f38cb8

    Thanks,
    Bryle

    August 24, 2022 at 10:57 am #1538758
    solowiz
    Participant

    Huh. Since I posted this, the weekly full backups have been happening and not getting deleted (unless older than 4 weeks).

    Maybe I jiggled a setting or something. Also, I refreshed the page.

    Ok let’s close this then.

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