Split: License assignments for Premium

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Split: License assignments for Premium

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #304878
    designs2
    Participant

    How long does it take for my License page to update to a new site that I just connected Updraft Plus Premium to?

    #305162
    Bryle Crodua
    Moderator

    Hi,

    It should reflect right away.

    You can try to reconnect by entering your username and password again in the “Premium/Extensions” tab.

    Regards,
    Bryle

    #305165
    designs2
    Participant

    I just tried that again and my new site is not listed in your Licenses page.
    It should have added this site:

    https://garlandreferralnetwork.com

    Here are the listings on my License page on your site.

    UpdraftPlus : All addons
    You’ve got it UpdraftPlus Premium : brings access to all UpdraftPlus add-ons and support.
    Active: unlimited entitlement.
    Update subscription expires: 2018-11-25.
    Assigned: https://www.ess.to – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://www.ntxidb.com – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://www.ktpublishing.com/wordpress – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://www.sercomfg.com – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://hopeclinic-garland.org – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://www.garlandhabitat.org – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://www.friendsofgoodsam.com – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://movingbuddies.biz – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://lawsoncomm.com – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://wheelsofhopegarland.com – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://www.reclaimgarland.com – Delete assignment
    Update subscription expires: 2018-11-25.
    Assigned: https://www.paulalawson.com/dev – Delete assignment
    Update subscription expires: 2018-11-25.

    #305170
    Dee Nutbourne
    Moderator

    Hi,

    Please could you go to the UpdraftPlus plugin Advanced Tools tab and find the ‘Site ID’ entry in the site information.
    Please could you reset the site id, and attempt to connect the site to your account again?

    Best Wishes,
    David N

Viewing 4 posts - 1 through 4 (of 4 total)
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