UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Stuck on verifying
- This topic has 9 replies, 2 voices, and was last updated 4 years, 1 month ago by administratie13.
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January 17, 2020 at 4:24 pm #496491administratie13Participant
Hi,
There is another issue, in addition to backup schedule not working properly (still awaiting reply in other topic).
When trying to restore themes, progress won’t go past verifying..
January 17, 2020 at 4:26 pm #496494administratie13ParticipantCannot post log..
January 18, 2020 at 1:09 am #496816Bryle CroduaModeratorHi,
Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.Regards,
BryleJanuary 18, 2020 at 10:38 am #496981administratie13ParticipantHi,
Can you still respond to my other topic?
It’s been 2 weeks and still no sign of solution….
Your software has actually not worked for me since purchase. So many issues.
January 18, 2020 at 10:40 am #496983administratie13ParticipantThis reply has been marked as private.January 21, 2020 at 4:04 pm #498824Bryle CroduaModeratorHi,
Apologies for the delay.
I thought this is the same issue as the other thread you posted here.
Could you try to reduce the backup archive split size? To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new backup.
Do you still get the same issue?
Regards,
BryleJanuary 22, 2020 at 8:58 am #499350administratie13ParticipantHi Bryle,
Thanks this seems to have resolved the issue!
All the best,
Coen
January 23, 2020 at 3:32 pm #500188Bryle CroduaModeratorHi,
Great! Glad it is resolved now.
For the other problem you have, I have asked my colleague to check on it.
Thanks for your patience.
Regards,
BryleMarch 3, 2020 at 2:04 pm #496492administratie13ParticipantThis reply has been marked as private.March 3, 2020 at 2:05 pm #496493administratie13ParticipantThis reply has been marked as private. -
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