The backup attempt has finished, apparently unsuccessfully

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin The backup attempt has finished, apparently unsuccessfully

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  • #610709
    ELENI BEJ
    Participant

    I get many errors as the following “Dropbox: failed to upload file to backup_2020-07-03-0005_XXXXXXX_4baa669e087a-plugins.zip (see log file for more)”

    How can be solved?

    Thank you.

    #610710
    ELENI BEJ
    Participant
    This reply has been marked as moderator-only.
    #610735
    Bryle Crodua
    Moderator

    Hi,

    A fix for dropbox issue has now been released, please update your plugin to 2.16.27.x version.

    Regards,
    Bryle

    #610738
    ELENI BEJ
    Participant

    If I ll do it manually the backup uploading fine to Drop box perfect
    “Errors / warnings: 0 errors, 0 warnings”

    #610752
    ELENI BEJ
    Participant

    I update to Version 2.16.27.24

    I ll be waiting for today backup at 00:00 if I will have any issue I let you know

    Thank you.

    #610810
    Bryle Crodua
    Moderator

    Hi Olga,

    Sure, please let me know how it goes for you.

    Thanks,
    Bryle

    #612359
    ELENI BEJ
    Participant

    The issue is not solved

    Errors / warnings:
    6 errors, 0 warnings
    Errors
    • Dropbox: failed to upload file to backup_2020-07-06-0005_XXXXXXXXXX_dd7b3eb02e62-uploads3.zip (see log file for more)
    • Dropbox: failed to upload file to backup_2020-07-06-0005_XXXXXXXXXX_dd7b3eb02e62-uploads4.zip (see log file for more)
    • Dropbox: failed to upload file to backup_2020-07-06-0005_XXXXXXXXXX_dd7b3eb02e62-uploads5.zip (see log file for more)
    • Dropbox: failed to upload file to backup_2020-07-06-0005_XXXXXXXXXX_dd7b3eb02e62-uploads6.zip (see log file for more)
    • Dropbox: failed to upload file to backup_2020-07-06-0005_XXXXXXXXXX_dd7b3eb02e62-others.zip (see log file for more)
    • Dropbox: failed to upload file to backup_2020-07-06-0005_XXXXXXXXXX_dd7b3eb02e62-db.gz (see log file for more)
    Time taken:
    0 hours, 46 minutes, 48 seconds

    #612631
    Bryle Crodua
    Moderator

    Hi Olga,

    Please can you send me latest copy of the backup log?
    Please copy the content to Pastebin and post the link here.

    Regards,
    Bryle

    #612638
    ELENI BEJ
    Participant
    This reply has been marked as private.
    #612711
    Bryle Crodua
    Moderator

    Hi Olga,

    I can see that the backup gets timed out or killed off.
    Could you try to reduce the backup archive split size? To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 100Mb save your settings and run a new process.

    Does the backup successfully completes now?

    Best Wishes,
    
Bryle

    #613315
    ELENI BEJ
    Participant

    When you said “split backups every” you mean “Split archives every:” the default is 400. Can I change it to 100?

    Will this cause any issue with the “quality” of backup files?

    #613320
    Bryle Crodua
    Moderator

    Hi,

    Yes, that is what I mean.

    No, it will not affect the quality of the backup at all. It will just zip the files into smaller sizes which will make it easier for the server to process.

    Regards,
    Bryle

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