Update doesn't work after renewalUpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Update doesn't work after renewalThis topic has 3 replies, 2 voices, and was last updated 8 months ago by Bryle Crodua.Viewing 4 posts - 1 through 4 (of 4 total)AuthorPosts December 1, 2019 at 6:32 pm #470542 jelliottParticipantI just renewed my annual subsciption to UpdraftPlus, but am not able to update to the newest version using the WP update function. My order# is #470187. What can I do? Don’t want to lose all my settings! Thanks. December 2, 2019 at 1:20 pm #471097 Bryle CroduaModeratorHi,Apologies. To check further on this, could you please provide us your UpdraftPlus account email?Regards, Bryle December 4, 2019 at 10:55 pm #473246 jelliottParticipant This reply has been marked as private. December 5, 2019 at 11:49 am #473521 Bryle CroduaModeratorHi,Apologies for the late reply. I have refreshed it for you now.Can you reconnect the plugin to our license server? This is done by entering your username and password in the “Premium/Extensions” tab.Regards, BryleAuthorPostsViewing 4 posts - 1 through 4 (of 4 total)The topic ‘Update doesn't work after renewal’ is closed to new replies.