Update not migrating all data as it did before

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  • October 16, 2020 at 6:05 am #683808
    Robert Cohen
    Participant

    Hello. After the update to Version 2.16.30.24 the plugin no longer migrates data from a plugin called revolution slider though it previously did.

    I am migrating from Local by Flywheel local development to a hosted server.

    I am not really certain what to give you to show the difference.

    I can send files on request. I only rotate 2 files so I hope the one marked “works” is old enough to show a difference. :-/

    October 16, 2020 at 6:05 am #683809
    Robert Cohen
    Participant
    This reply has been marked as moderator-only.
    October 16, 2020 at 9:11 am #683900
    Bryle Crodua
    Moderator

    Hi Robert,

    Do you have a copy of the previous version and see if you get a different result?
    If yes, can you please send us a copy of the migration log for both site migrations?
    You can find this log in the ‘wp-content/updraft’ directory of your new site location.
    You can send the log file and copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Bryle

    October 16, 2020 at 9:59 pm #684358
    Robert Cohen
    Participant

    Unfortunately, I don’t have a previous version of the plugin. Where can I download older versions?

    October 19, 2020 at 11:40 am #685798
    Rachel RICHARD
    Participant

    Hello,

    Glad to read that post.

    After fighting a full day with my dev environment, I finally considered the impossible: Updraft did not do its job as it used to!

    Few days before 2.16.30, I migrated my prod site to my dev site to work on some evolutions and everything went OK. Then I upgraded the prod site.
    Updraft got updated to 2.16.30. Now I want to migrate again from prod to dev and work on others evolutions. But I got errors. Minor ones at first, as I choose to overwrite db. As things went wrong, I decided to redeploy my dev from scratch. And this is how I discovered there was a real problem. The process failed many times so I started to think it was my dev environment that was faulty, but finaly I decovered that, not matter what I did, some lines where always missing in my db, making some plugins behave badly or some pages being incomplete…
    I check the backup and found that it as the culprit. A line not backed-up can’t be restored!

    I checked the backup log and it was there: number of rows added was less than expected rows…
    Mainly first rows in fact.

    As I backup my site (and dev), I reverted to 2.16.29 and I’m currently migrating my prod to my dev. And in the same time I’m making a (proper) backup of my prod site. So far so good.
    I’ll let you know how things go. And I’ll start by comparing the logs, of course!

    October 20, 2020 at 8:38 am #686364
    Rachel RICHARD
    Participant

    Reverting to 2.16.29 on prod did it for me.
    I created a brad new full backup with 2.16.29 and migrated it to my dev environment with 2.16.29.
    And as everything is OK, I’m currently working on my site evolutions…

    So happy I discovered that before a site crash/hack…

    October 20, 2020 at 10:52 am #686440
    Dee Nutbourne
    Moderator

    Hi,

    Apologies for the delay in replying.

    We believe that we have identified the cause of the issue and have released a fix.
    Please could you update to version 2.16.31?

    Best Wishes,
    Dee

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